Process was easy
Process was easy. Apps a little buggy. All and quick easy and great rate.
By Kirk
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Process was easy. Apps a little buggy. All and quick easy and great rate.
By Kirk
Very smooth and seamless process.
By GE
Initially it was fine uploading documents but my promissory note was sent multiple times despite me signing it earlier and wasn't conveyed properly as to why until I had to ask multiple times. Better coordination was expected.
By Joseph
The process was quick and easy. They responded quickly to any questions or concerns I had.
By Jeffrey
I was a GM lease customer and purchased my vehicle at end of lease with ease through MODE. The process was easy and staff friendly as well as knowledgeable. GM Lease Dept should recommend MODE as another option to those customers in good standing. I have always been happy with GM Finance and this is just another great reason I recommend GM to friends and family!
By Peter & N.
I am very happy with my experience with Mode. I wasn't sure how to go about getting my vehicle finance being it was a lease. Mode finance guided me through the process and was always available by phone.
By esther
Very friendly and helpful staff, and the process is incredibly easy
By James
Easy online process both applying and loading documents to complete financing.
By Bill