Great communication / Easy transition
The MODE team always stayed in contact with us to help keep on track and moving forward. Was an easy transition from lease to buy.
By Patrick
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
The MODE team always stayed in contact with us to help keep on track and moving forward. Was an easy transition from lease to buy.
By Patrick
Every time I call it seem like I'm dealing with someone that doesn't know what they are doing
By jack V.
The process was very user-friendly & timely
By Roberta
very easy process.
By Nicholas
So easy and seamless!!
By Irene
Very easy on line process and timely
By Angel
Totally pain in the ass, takes way too long to get it done. I never knew what was going on after you complete a section on the website, it never gave you a follow up email or phone call to let you know status!! There much improvement could be done to make it more user friendly
By Michael
The system and the people (I probably bothered with all my questions) behind it.
By Richard