Luna Physical TherapyReviews of getluna.com

I have nothing but good things to say about Andy, my therapist. I had a broken right shoulder and needed therapy after surgery & rehab. All appointments were kept on time. Andy was always polite but firm on what I needed to do to get my range of motion back. So far my progress has been very good and I am very happy about that. Since I can’t drive yet and I live alone, I greatly appreciate having the therapy come to me!!!!

I am scheduled for a knee replacement and my surgeon wanted me to use Luna. They have PT appointments at 5 or 7PM. And worse, the surgery on a Monday and there aren’t any openings until We’d, Thurs or Fri. I thought PT was supposed to start sooner than that! I think I’ll forego Luna and have my wife drive me one mile to a local Physical Therapy.

Erik was outstanding. On time every day. My knee replacement was bent to 120 degrees in just 4 visits. He worked me very hard and that’s what I wanted. Highly recommend Erik. Courteous and professional!!

After my knee replacement surgery I received in-home physical therapy from Luna. Melody Stevens, the therapist who came to my home was knowledgeable and compassionate. She worked with me and gave me exercises to do on my own. I am making very good progress and I think that Melody deserves a lot of the credit for that. When I went to out patient physical therapy, they were amazed at my range of motion. Thank you Luna and especially, thank you Melody.

Please remove my name from your website. I don’t work for this company nor appreciate the deception for patients. Wild that this got approved by your legal team…

Took two weeks to get appt. Night before they cancelled. Horrible customer service and can’t get ahold of anyone. Changed to Team Rehabl

The day before my scheduled appointment I was asked to reschedule. I did so and then the therapist never showed! Garbage. I got an email 5 hours later telling me my appointment had been canceled. Not a single person from the company reached out to apologize.

Loved my therapist, but Luna’s billing and customer service department could use an overhaul. For some reason this last stint of PT I had they weren’t billing me like they used to or I wouldn’t see the charge. I took me contacting them and telling them to see what I owe them and then I get hit with all my copay’s at once. Have switched insurances with a new job and it’s been 3 weeks since I last heard from a representative trying to view my coverage, with a weekly follow up message by me to be ignored.