Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
5 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kion is listed under Personal Care.
Kion (getkion.com) has 5 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 3 reviews with 1 star · Clear filters
I don’t even know if these work because shipping is so slow. Ordered them 3 weeks ago and the shipping has not updated. This is not ok
By JessV
Response from Kion· Sep 3, 2026
Hi there. I'm so sorry to hear that you haven't received you package yet. We sent a request to have you provide more information so we can look up this order, but haven't heard back yet. If you still need help, please respond to that as soon as you can so we can assist. Thank you!
They charged me for a subscription even though I cancelled and had to pay DUTY plus the cost to ship it back. Kept blaming me. Horrible customer service
By Apricot B.
They charge $25 for shipping a small pill bottle to the EU! Shipping is extremely slow (several weeks) AND on top of that you have to pay IMPORT duty since they didn't take care of that, OR mention it on checkout. STAY FAR AWAY!
By Tony L.
