Great product
Great product
By Peter M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Makers of the World's first All-In-One Camera Smart Lock.
Gate (getgate.com) has 124 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
124 approved reviews, newest moderated first
Great product
By Peter M.
Notifications are very slow, for the moment I check the door the person is gone. I have received notifications 5 minutes later I got into the house. The Battery is running down too fast, the two way talking is not clear, you cannot heard each other with clarity. Honestly, I was expecting more from this product since the price was pretty high. I would never recommend it to my friend. Just a normal lock with password code would be ok.
By Carlos S.
Although somethings were missing like to download the video, and sometimes the camera glitches a little but overall I feel safe with the camera when I go out. P.S.: Also allow us to change the DNS settings
By Yobany
We are enjoying our GATE lock. One thing that could be improved it battery length. It needs to be recharged every 4-5 days it would be better if it could just be charged once a week.
By Sue S.
Fantastic all in one design. I could not find on the market an All in One design that has it all: Video, two way mic and speakers, motion sensor, keypad and physical key, all in one compact device! Plus, when I needed support, they stood behind their product!
By Jacques Z.
Since the update the gate doesn’t work. I’m looking into getting a different system that is reliable.
By DP
Love my Gate!!
By Tammie C.
Overall, the Gate lock has worked very well since I’ve purchased it a couple of years ago. They seem to provide regular updates to improve the functionality, and I’ve had no real hardware issues. I know some folks are upset that there is a premium service to get full functionality, but that is the norm for online video storage systems, and not surprising, or upsetting, to me. Overall great product.
By Steve S.