Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,791 reviews
FurLife™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Excellent C/S with rapid response to my issue. Very professional and expedient in handling my issue. Very helpful. Will be ordering again and I have told several friends about you. Everyone I have spoken to could not have been more helpful and supportive. Thanks to you all. Kindest regards, Regina C
By Regina C.
Amazing experience with Julia
By Daniela C.
Scam don't buy the product will hurt your animals
By Mary S.
I love the FurLife products! They really do work!! I ordered our Rip the Flea and Tick tag but I used the wrong card in payment. I sent a message immediately letting FurLife know I needed to cancel the order and needed a refund. Well Julie got the message and totally took care of me in about 2minutes from the time I sent the message in. So I was able to reorder using the right card this time! Thank you FurLife and Julie for helping me out so quickly and offering us GREAT produces!
By Connie P.
Well at first it worked, but 4 months in on a 8 month collar fleas appeared. Yes customer service my dogs wore them everywhere everyday. Instead of solving the problem they told me buying more of their products would be the answer. Poor customer service. I told so many people of this product also, bottom line it doesn't work.
By Beth L.
Response from FurLife™· Sep 13, 2025
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that after four months of use, you noticed fleas returning on your dogs. We understand how frustrating this must be, especially since you had a positive experience with the collars at the beginning. Our collars are designed to provide protection for up to 8 months, but in some cases, factors such as high flea populations in the environment, seasonality, or reinfestation from outdoor areas can cause pests to reappear. In those situations, additional support products may help break the flea cycle more effectively. That’s why our team suggested pairing the collar with other preventative measures. That being said, your feedback about our customer service is very important, and we’re sorry if our communication came across as unhelpful. We will share this with our team to ensure we’re offering clearer, more supportive guidance in the future. Please don’t hesitate to reach out to us at [email protected] —we’d love the opportunity to work with you directly to find the best solution for your pets and ensure you feel supported.
Roy, Joan and Julia were great. We purchased a pendant but it failed. They were able to send me a replacement at no charge. Fast friendly service!
By Lacy P.
The response time from the team is fantastic. They also wanted to make sure that I found a product that would work for my dogs and flea control. I do love supporting smaller businesses as my sister owns a print shop and I work for her. We love helping folks also and making sure they are satisfied with what we produce as well. Joan & Julia were the two who responded to each of my emails, listened to my concerns, then had a solution! 🥰 Thanks again!
By Selena J.
I received a prompt answer to the problem I was having with one of the pendants for my cat. The matter was taken care of by sending a replacement.
By LeAnn
