FurLife™Reviews of getfurlife.com

My package arrived damaged because of the mail service. I contacted furlife customer service (Julia), who quickly responded and replaced my items free of charge. Highly recommend

Customer Service 9/25/ 2025

I was very pleased to get a speedy response to my question "What is the shelf life of the Furlife collar?" Being offered a promotion for additional collars at a discounted rate at check out made sense to me knowing that the shelf life is 2 years. Thank you Julia!

Julia was very helpful and kind. She was able to send me a replacement since I had just bought the product and was already messed up. I am glad she worked this out and the outcome was what I had hoped for.

Julia and Patrick was very fast and friendly. I emailed them and within minutes they responded back. Very good communication with furlife

Despite the fact that my order from FurLife was not received, and the fact that it was not their fault, they were kind enough to reissue my order. Julie was extremely kind and helpful in the whole process. Thank you very much Julie.

I made a mistake when ordering. I had thought I had ordered for cats and after ordering I realized it was for dogs. I texted FurLife and Julia got back with me and took care of it and made it right. Thanks again Julia for your help. Can't wait to try it.

Julie was quick to respond to my email of concern. She explained the product I was concerned about and gave me the opportunity to explain my concerns to her. Very patient and helpful.