DreamaReviews of getdreama.com

I’m writing cons first They subscribed me without my knowledge then still charged me when I told them The frother doesn’t work it just creates spills Pros It does work and I love the product I only used like half a scoop otherwise it makes me sleep too long, so it was economical for me to Got like an hour more deep sleep a night Advice It tastes like crap so I put a salted chocolate hydration salts drink I have with it and that makes it great It takes a good week or so to start working I paid the one off price for 3, then got charged again. Now, I loved the product but I never got anything about a subscription - there’s nothing in my order or emails about it whatsoever. When I complained they say they cancelled my subscription but they really ought to have refunded me the difference

My product came very quick , but apparently I didn't get a scoop, so I inquired to their customer support to find out what was equivalent to their scoop so I could measure my cocoa . The measuement on the package says 6 grams which tells me nothing . After asking inquiring 4x if they could give me an idea of how much cocoa I needed , they finally mentioned I should have been given a scoop . Anyway they sent me out a scoop and a small gift for my inconvenience. Btw their scoop is equivalent to 1/2 a Tablespoon . Customer support was very quick to respond by email . I have been using the priduct for just over 2.5 weeks and have noticed a little difference , but not a whole lot. I am still having a hard time getting to sleep and staying asleep. I'm hoping it will kick in soon . I am going g through menopause , so that is most of my problem .

Received a subscription repeat of Dream hot chocolate .. the magnesium hype etc.. it is undrinkable. I foolishly ordered the 3 pack initially. Tried to get them returned over the course of a few weeks back and forth. Customer service does not want to know about returns but I finally managed to get it done after a lot of emails. Couldn't even regift the packets I have unopened as no one I know would like it. Overly sweet very unusual taste it wasn't a good drinking experience. If you'd like to try it I have 2 packs unopened I can gift you.

The worst customer service ever. Even of you don’t sign up for a subscription they give you one. Even when you cancel they keep charging your card and sending you the stuff. It doesn’t taste great. Three months now I have cancelled and they will not stop charging me. DO NOT BUY!!!

Tried this for two nights and had two of the worst night's sleep I've had in years. I'm sure it works for some people but it's made me feel so weird and ruined my sleep rhythm I'm sending it back

Beware! Very sneaky recurring subscription scam. I did not subscribe to this product but received a second satchel after 2 months. Looked up my account and discovered that the company had subscribed me without consent. I will now block my bank account from these thieves. The product itself worked no better than a hot cup of milk before bed and tasted foul, grainy and sickly sweet. Avoid!

I made a one-time purchase from Sydney, Australia. Months later, $129 was debited from my account without my knowledge or consent. I contacted Dreama the same day advising I never subscribed and requested an immediate cancellation and full refund. They sent the package anyway, telling me I had to wait until it arrived to cancel. When the parcel arrived I emailed immediately requesting a return label and full refund. The package remained unopened. Instead of honouring my request, they offered 70% refund, then 80%, before finally agreeing to a full refund only after I threatened to escalate. That refund was never processed. I then lodged a chargeback with my bank and reported this to the ACCC, which prompted them to immediately provide a full refund without requesting return of the parcel. Their return address -- Boigu Island Community Postal Agency, 66 Chambers Street, Boigu Island QLD 4875 -- is not a legitimate commercial returns facility. It is a remote island community postal agency. This appears designed to make returns as difficult and costly as possible so customers give up. Do not purchase from this company.

I had an issue with my neighbour (I wont start!) and so didn't get my delivery. Customer Service could not have been more helpful. They responded to my email immediately and helped me to arrange to get another package sent. There were no issues, no blame from there end, but friendly, supportive and helpful. Can't wait for my first taste of Dreama. If it tastes as great as the customer service team, it will be the best thing I have ever bought