Easy to work with
Easy to work with, great customer service!
By Debra S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,447 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
GetContrave (getcontrave.com) has 4,447 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,447 approved reviews, newest moderated first
Easy to work with, great customer service!
By Debra S.
Quick and easy procedure. Received my contrave in no time!
By Wendy
Easy to use site and customer service has been very responsive!
By Sarah W.
Process was made easy
By Carolyn
I truly felt heard and understood.
By Lisa A.
cancelled my order months ago it auto renewed anyway. sent back the package and still haven't received a refund.
By Sam M.
Response from GetContrave· Apr 10, 2026
Thank you for your feedback, Sam. For privacy reasons, we’re not able to review or discuss account details here. Auto-refill settings and upcoming orders are visible within your account, and we typically send reminders in advance. That said, we’d be happy to take a closer look at your specific situation. Please reach out to our support team so we can review and clarify what happened.
I really loved the Dr I spoke with. She was really kind and understanding. I would have given 5 stars because of her, she was amazing. The experience was super easy and i was so happy, but I'm still waiting for my script to get shipped and it's been 3 days now. So 1 star for the pharmacy. 1 star for live chat. Live chat told me they'd get it done yesterday, when I actually gotll someone on there. I've tried chat several times and only once was someone available and we got disconnected. I'm not happy that the pharmacy is holding my script I paid over $300, 3 days ago and now it's the weekend. Funny how they're so efficient until they get your money.
By Melissa W.
Response from GetContrave· Apr 10, 2026
Thank you for your feedback, Melissa. We’re so glad to hear you had a great experience with the doctor. We’ll be sure to pass that along to her. We’re sorry to hear about the delay and the difficulty reaching support. That’s not the experience we aim to provide. For privacy reasons, we can’t review order details here, but we’d like to look into this for you. Please reach out to our support team at (855) 288-8428 so we can check the status of your order and help get things resolved. We appreciate you bringing this to our attention.
The customer service and interview were very professional
By Tony N.