Great customer service
Great customer service. They made it right. The body oil is working.
By Julianne F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
780 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
780 approved reviews, newest moderated first
Great customer service. They made it right. The body oil is working.
By Julianne F.
Excellent and prompt customer service when I realized I had a repeating order by mistake.
By Reverse Health M.
Easy ordering. Quick delivery. Fabulous product.
By Lesley21
I was looking to make changes to my subscription for my products. My email request was taken care of quickly and customer service was extremely helpful.
By Lori
Customer service is very good. They always reply to your email to ensure everything is correct and that you are happy.
By Lyn and Paul J.
Great company to contact and ask questions- the product really does smooth the skin on the first use and with consent use the skin does tighten but this takes a little time
By Denise V.
So far so good still waiting on results 💦
By Virginia G.
Do not get involved with this company!! I tried both the cream and firming oil and did not find either met the claims. They claim I subscribed to receive repeat orders, which I did not. This is a practice I now see they are renowned for. I have tried, unsuccessfully, to resolve this. They have not refunded my money. Stay away!!
By Jane A.