They handled an auto ship situation…
They handled an auto ship situation with excellent customer service and resolving my concerns.
By Kayro
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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780 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 447 reviews with 5 stars · Clear filters
They handled an auto ship situation with excellent customer service and resolving my concerns.
By Kayro
I wanted to unsubscribe but the payment had already been made. I emailed anyway and the company have refunded me in full! I didn't expect this so I am very pleased! The product seems good but I have enough for a few months now.
By Doreen R.
The nicest body oil I’ve used to date and believe me, I’ve tried them all!!
By Yvonne K.
Mathilda responded to my email request regarding expected delivery of my order immediately and in detail.
By Sandra F.
Product was amazing....beautiful mild smell. Felt lovely on the skin and saw results within a couple of days
By KAREN C.
I got a full refund and they cancelled my order. Awesome customer service. They got back to me right away, within the hour, not heard of from companies these days. Great job, Cellu!!!
By Cia
After a bad experience with ordering CELLU through Amazon, CELLU has been amazing to deal with through their website. Do not purchase off any other site then their own! The firming oil works wonders, I love it!
By Candice P.
Response time was great. They were able to verify the email sent was from a previous order.
By JJ