Excellent service
Excellent service
By JB
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
780 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
780 approved reviews, newest moderated first
Excellent service
By JB
Moisturises beautifully, pleasant smell and lovely texture. I am very happy with my moisturiser. Thank you.
By SUSAN
Their customer service team is very prompt in replying to questions and/or concerns.
By Jodi M.
Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to ensure I was opted out, but it appears this was overridden and I find an email this morning telling me my order is on its way! This is a totally unacceptable and as I hate this kind of underhanded behaviour I will not use them again. It has taken me some time to find out how to unsubscribe, and even then It's not clear on their site, but luckily I did receive a confirmation email, let's hope that's the end of it!
By JB
They help me so much it’s a wonderful company with people that care about there customers
By Alan B.
The oil is easy to use, blends in well and is non greasy. My skin feels softer already, no dreaded dry skin flakes.
By Sheila
DO NOT USE. Not only is the oil simply nothing more than olive oil in all probability, it does bot work! It is greasy and not as it claims to be. I contacted customer services in line with their 60 day money back guarantee and ended up getting my refund thru by bank. Then they automatically set you up on a subscription. I alerted them quickly to say don't send and more but it still came. I did not accept delivery and I am waiting 2 months later for a refund. FAKE PRODUCT AND FAKE REVIEWS. NOTE THE RECENT TWO REVIEWS ON HOW HELPFUL THEY ARE DESPITE COMPLAINTS. AVOID
By Dawn W.
Really love your products
By Shari S.