Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
305 reviews
AdventureUsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outdoor themed boutique focusing on our own in-house brand, AdventureUs, and eco-friendly products. Our on-site sewing studio that also specializes in Zipper Repair services. Check our our trademarked product Snow Sleeves Wrist Gaiters!
AdventureUs (getadventureus.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
305 approved reviews, newest moderated first
Amazing store! Love this place so much. I’m from the area, but moved away a few years ago. Every time I come home this is a must stop.
By customer
Response from AdventureUs· Jul 15, 2026
Thank you so much for your kind words! It means the world to us that AdventureUs is a must-stop every time you're back home. Hope to see you again soon!
This store has one if a kind items.
By DP
Response from AdventureUs· Jun 25, 2026
Thank you for your great review! We appreciate it!
I finally got.
By Susan K.
Response from AdventureUs· Jun 17, 2026
Hi Susan! I'm so sorry you have not received your order yet! I checked your order and can see that it was shipped the day after it was placed. Unfortunately, once a package is in USPS's hands, we have limited control over the delivery process. We've noticed some postal delays recently, and it appears your shipment may have been affected by those issues.
I ordered an adjustable clip-on strap. It arrived in record time and I'm looking forward to using it this weekend at the concert I'll be attending.
By Erica C.
Response from AdventureUs· Jun 17, 2026
Amazing!! We are so happy it came in time and you could use it right away. Thank you and happy concert going!
Ideal for active families! these arm sleeves and gaitersparticularly the adorable monster pattern make wonderful gifts for outdoor adventures with children or grandchildren I absolutely adore them!
By Aaron
Response from AdventureUs· Jun 17, 2026
Thank you so much for your kind review! We're thrilled to hear that you love Snow Sleeves® and the Monster pattern is one of our favorites too! 😊
Great selection of items and had exactly what I was looking for. Really fast shipping for a perfect experience.
By Darren Z.
Response from AdventureUs· Jun 17, 2026
Thank you so much for your review! We're delighted to hear that you found exactly what you were looking for and that your order arrived quickly. We truly appreciate your support!
I had two zippers that needed repair and replacement. The one shell jacket she was able to fix while I waited. The other one was the zipper replacement, I had to come back for. Turn around time was very reasonable. Cost: Considering my other option was to throw away a nearly new coat and buy a new one, the cost of zipper replacement was very reasonable. Staff was extremely helpful and nice, explained everything very clearly what my options were for the two items I needed fixed, all around positive and pleasant experience, from start to finish. Coffee roaster in the building and a shop with unique, locally themed, outdoorsy, some locally made items for sale made waiting a very pleasant experience.
By Cindy W.
Response from AdventureUs· May 20, 2026
Thanks so much for the thoughtful review! We’re so glad we could help keep your jackets in use and make the repair process easy and clear. We always want people to feel confident in their repair options, so it means a lot to hear that reflected in your experience. And we’re happy you enjoyed the coffee and shop while you waited too!! Thanks again for supporting local repair and small business!
Adventure us were able to let me order from Scotland so that I could send my American daughter in law a gift from their shop in Washburn, Wisconsin. They were very friendly and efficient. Next time I am visiting Washburn I will definitely call in to say Hello. Jan
By Jan D.
Response from AdventureUs· May 13, 2026
Thank you, Jan! We’re so happy we could help!! It was a pleasure working with you, and we truly appreciate your kind words about our team and service. We’ll be excited to welcome you into the shop next time you’re visiting the area, definitely stop in and say hello!
