i have been making my payments through…
i have been making my payments through the eservice but im tired of u all not getting the payment always gets one but mot the other so inconvenient
By Lora N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gerber Life Insurance provides affordable policies for all ages. Learn about our family life insurance policies and protect your loved ones today!
Gerber Life Insurance Company (gerberlife.com) has 40 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
40 approved reviews, newest moderated first
i have been making my payments through the eservice but im tired of u all not getting the payment always gets one but mot the other so inconvenient
By Lora N.
easy to pay bill
By char
It took me a while to be able to use it OK. I had to make a few calls to find out things, But my opinion may not matter as I am too old to learn new things yet......
By Eiko K.
I love that I can borrow from my life insurance when I get in a bad spot in life it helped a lot
By customer
Response from Gerber Life Insurance Company· Oct 23, 2026
Thank you for sharing your experience! We’re glad to hear your policy was there for you when you needed it and that it provided support during a difficult time.
Gerber systems architecture and how they do business is archaic & horribly misleading! Wish I had used any other professional insurance company. They make it VERY DIFFICULT to update anything & are all about give us $ and never really plan to have to pay out claims. GERBER sucks!!!
By Stefanos
Response from Gerber Life Insurance Company· Oct 23, 2026
We apologize for the difficulties you have been experiencing in making updates on your coverage and would like to assist you further. We are sending you an email to gather more information so we can help with making any changes. Thank you for sharing your feedback with us and allowing us the opportunity to resolve this for you.
like that im able to schedule payments up to a year out. dislike there is no names or initials on my bill page.
By Carla M.
Response from Gerber Life Insurance Company· Oct 23, 2026
We appreciate your feedback and are happy to hear that you find the advance payment scheduling helpful! To view the full policy details online, you will first need to upgrade your eService account to the Policyholder Role. Once you have completed this step for each policy, you will be able to easily identify each policy on your "My Bills" page. Please reach out to us if you need further assistance, we are happy to help.
Great Customer Service today during my call to reset/access account!
By Lisa Anne S.
Response from Gerber Life Insurance Company· Oct 22, 2026
We are happy to hear that our team successfully assisted with your account access today. Thank you for sharing your experience with us!
The ease of using your website to make a payment.
By Cynthia
Response from Gerber Life Insurance Company· Oct 21, 2026
We are glad you enjoyed your experience making a payment on our website. Thank you for the feedback!