Came when expected and order process…
Came when expected and order process was easy!
By Mariellen C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Came when expected and order process was easy!
By Mariellen C.
They stand by their products!! No questions asked. I will buy all I can from them for this reason. Great company. Great LIFETIME warranty.
By Robert N.
I have used your products for years, and have always been happy with the quality. I recently had an inflation unit fail and was amazed at how quick and easy it was to get a warranty replacement. Looking forward to may more years.
By David B - Madison, W.
Excellent products at great prices. I'm very pleased and satisfied with the Tubeless Tackle Kit, Microflate Nano heads, and Value Pack of 16 gram Threaded CO2 Cartridges. I recommend Genuine Innovation products to everyone.
By Bill
Great service and shipping. Could not be happier
By Mike S.
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!
By AAlder
Super cool easy process to execute warranty replacement. Completely reinstated my confidence in this company
By Raymond J.
Emailed for a part replacement. Finest customer service I've had in years. Thank you GI.
By Edward M.