Product had lifetime warranty and they…
Product had lifetime warranty and they exchanged without any issues and promptly.
By MICHAEL
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Product had lifetime warranty and they exchanged without any issues and promptly.
By MICHAEL
Order was complete and timely. Product is as expected.
By Stephen S.
Long time customer, first time with an issue. Inflator was ~15 years old, needed seals. They promptly sent out a whole new inflator package with CO2. They definitely honor the lifetime warranty!
By Jim L.
I had a bike tire CO2 inflator that went bad after many years. The gasket/o-ring got old inside. I contact customer support and they replaced it with no questions asked. They deserve 5 big stars!!
By Darrel
I ordered the tire patch kit and additional CO2 cartridges and bam, it arrived in 2 days. Thank you! Mike
By Michael Y.
Customer service took care of my issue right away and exceeded my expectations!
By AP
Easy to order and received as promised!
By MCouppee
I owned a previous model for over 10 years. I recently replaced it with newer model. My personal tip is to always make sure your new tube’s presta valve is open before you attempt to inflate.
By Ultraflate U.