Great tool for flats
Great tool for flats. Compact, easy to use and works great.
By John
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Great tool for flats. Compact, easy to use and works great.
By John
Excellent customer services.
By Elijah
Above and beyond customer service expectations! These guys are the best.
By Brian C.
Company products is very easy to use and very reliable. Personal response is very quick for replacement products. Thanks much!
By Thanh T.
Great product and great response to my need for a replacement pump. I recommend this pump to all my riding buddies! Jim H.
By James H.
Customer service was very responsive and took care of my problem immediately.
By JAMES M.
Genuine Innovations is totally awesome! I bought one of their Ultraflate inflators and it blew an "O Ring" when I was inflating my mountain bike tire on a ride. I reported it, and they replaced the Ultraflate inflator immediately at no charge as part of their Lifetime Guarantee on the product. They were fantastic to deal with, and I really appreciated their professional customer service and support.
By Mark L.
Excellent products and service. All three of my CO2 inflators are Genuine Innovations.
By Keith L.