Just received the product in the mail …
Just received the product in the mail and I do want to say thank you for shipping it so quickly and also keeping me informed on when it was shipped.
By Raymond
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,217 approved reviews, newest moderated first
Just received the product in the mail and I do want to say thank you for shipping it so quickly and also keeping me informed on when it was shipped.
By Raymond
customer service as in poor
By Noel C.
Response from Genucel By Chamonix· Dec 14, 2017
Hello Noel, I am so sorry you had a bad experience with genucel.com. I will have an executive customer service agent contact you right away to resolve your situation. Thank you
The site was easy to navigate and it accepted my promo code months after I originally received it in email. I really liked the fact the site ask me for a approval on each additional product and gave me a no thanks option.😊
By Devencia K.
I have no reservations about dealing with Genucel or recommending Genucel at this time. So far, they have produced.
By Michael V.
This is a gift.
By customer
Have used it as directed for over a week and there are NO differences to spite the radio claims of immediate noticeable changes. Big waste of money...glad I had a discounted deal. I ordered on line so I have had no experience with their customer service yet. The products did arrive in a very timely fashion. Very disappointed and will certainly not renew.
By Cathy D.
I have to rate it a 1 Star as I have not received the product yet as I paid for 2 day shipping and we are on day 4. I’ll get back to ya!
By Travis
I think Genucle is a great product !! I like it !! i just got laid off, so i dont know if i could buy it again, if i was still working i defentley would buy it every other month !! Michael.
By Michael