Could not believe how easy the ordering…
Could not believe how easy the ordering process was! Am anxious to receive the products an try them! Thank you
By Claire B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,217 approved reviews, newest moderated first
Could not believe how easy the ordering process was! Am anxious to receive the products an try them! Thank you
By Claire B.
Satisfied with the ordering process. It was very easy and uncomplicated,
By Katherine W.
It would of been nice to see all available products at a discounted price to choose from out of the gate beyond the base package. Could not locate any of them on the website except the special offer.
By Rick W.
I have used the Genucel two days and can see the improvement already!
By Ellie C.
Have not yet received the product but am disappointed that one cannot order one specific product at a time. You are forced to purchase a package deal and commit to future product purchases. The website does not provide sufficient information about the directions and ingredients of each individual product. Why did I purchase it? Because I trust the person on the radio that endorsed the product. If it doesn't meet the expectations that the website and the person endorsing the product states, I will immediately cancel.
By Patty
Can't wait to get my product and try them. I am so excited!
By Vickie B.
The product is okay, but not with the $'s. I tried to cancel the products being auto sent and could never speak to anyone to get the cancellation number. I would call and they would say their reps were busy and would have someone call in 24 hours. Three days later I would get the call. I was at work and was not able to take the call. Called back on my break to speak to the rep that left their number, only to be told they would call me back within 24 hours. I told therm that this was unacceptable and I wanted a cancellation number. I was continuously told I would have to wait 24 hours. I told them I was going to turn them in to the better business bureau. They proceeded to list all the forms I would need and that it was a very long process. I decided that if they knew the process so well, then they must be accustomed to unhappy customers. I was never able to speak to a rep to cancel. I had to cancel my credit card to get out of that program.
By Kim
Excited to receive the product. Christina in customer service was fantastic.
By D.P.