Ordered a week ago and have not heard…
Ordered a week ago and have not heard anything from the company other than the order is being processed. No shipping date. No updates. I hope to hear something very soon or I will cancel the order
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,217 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,217 approved reviews, newest moderated first
Ordered a week ago and have not heard anything from the company other than the order is being processed. No shipping date. No updates. I hope to hear something very soon or I will cancel the order
By customer
Frankly, I feel this was a ripoff. The creams and packaging are nice, but I don't notice anything different. They aren't doing anything for my skin that Olay or any other drugstore creams do for way less money. The advertising hype on the radio makes them sound so wonderful, but I have not found this to be true at all.
By BARBARA B.
Quick and easy.
By Kevin
Easy and informative website.
By Steve T.
Very quick to charge my credit card, not so quick to answer a simple question. Still waiting for email response >24 hrs later.
By Denis
Easy to navigate and discount code applied easily.
By DJ
Easy to order
By customer
Have not Yet received the product so this review is only about the ordering/purchasing experience
By Geri