Great customer service.
Great customer service.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,217 approved reviews, newest moderated first
Great customer service.
By customer
Easy and the products are excellent
By customer
My invoice stated my total was a 136 dollars just checked my Visa and you charged me 209. Dollars I don't care how good your product is. I don't like being ripped off. Never again will I deal with you
By customer
Yes my questions were answered. Thank you.
By Maria M V.
Easy to order
By Jim
Quick easy ordering
By Lynette P.
I am a first time customer. I ordered the Mother’s Day special for $124.00 and tried to add on an extra item for $29.95 and it ordered another package for $124.00 and didn’t add my additional item. I attempted to call the toll free number and stayed on hold for about 20 minutes to just speak to the answering service. I didn’t receive a call back for several hours. I emailed your company and finally get a response back that I would be refunded for the second package. Then the customer service agency told me that I. Am committed to ordering every 30, 60, 90 or 120 days. Not having even tried your product, o am committed to ordering on a regular basis. I would like the option of ordering when I like. I hope that this all your commercials brag about. So far, this has not been a good experience. Not ready to recommend your products to anyone yet.
By Phyllis
Easy, fast, efficient buying process.
By customer