The opal in my ring fell out
The opal in my ring fell out. Hadn’t had the ring 3 days and the opal fell out and I am very disappointed and haven’t been able to reach anyone and no one is getting back to me. Very unhappy customer.
By Adam C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
578 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gem Stone King is a leading online jewelry company. With a family legacy exceeding a century in the diamond industry, we offer fine jewelry directly to consumers. Sourcing gems directly allows us to maintain high quality while offering competitive prices.Our collection includes rings, earrings, bracelets, and pendants with diamonds and semi-precious stones. Everything we sell is of the highest quality and every piece is brand new and mainly manufactured in the United States.
Gem Stone King Jewelry (gemstoneking.com) has 578 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 29 reviews with 1 star · Clear filters
The opal in my ring fell out. Hadn’t had the ring 3 days and the opal fell out and I am very disappointed and haven’t been able to reach anyone and no one is getting back to me. Very unhappy customer.
By Adam C.
The earrings I bought were very cheap look They would be all right for 12-year-old
By John W.
Cheap and NOT WHAT PICTURE LOOKED LIKE
By Lori E.
THE WORST experience. VIP Processing (extra fee) and overnight shipping (extra fee) means nothing. Ordered Thursday to ensure arrival on special day, which was confirmed at checkout. Canceled three business days later when order never arrived. No one seemed to care. There are too many quality vendors who value their customers to settle for Gem Stone King. Stay far away!
By Disappointed D.
Poor quality. Will not give as a gift. Will not shop here again
By Sarah