GEICOReviews of geicocarinsurance.com

After being solicited persistently for over a year to return to GEICO, I chose to give them another opportunity by binding a policy and paying the premium in full. Disappointingly, less than a month into the term, I received a cancellation notice requiring "PROOF OF OWNERSHIP" for vehicles GEICO had previously insured for over five years. ​Despite providing the requested registration documentation two days prior to the deadline, my policy was cancelled on Christmas Eve (12/24/25). Upon following up, I was informed that the documentation had simply not been reviewed. This level of inefficiency and disregard for customer retention is unacceptable. They are quick to take your payment but even quicker to drop your coverage due to their own internal delays. I will no longer be doing business with this company and strongly advise others to look elsewhere for reliable coverage !

good, like it a lot

Recently was involved in car accident. Phone center employees were of no assistance. I was told I was at fault but no reason given. It was impossible to get anyone to explain the fault was providers erroneous and conflicting information. Only after filing complaint with TDI did I get a phone call returned.

Geico does everything right, best Ins. Co. I ever had! In case of an accident, they provided a rental car. My previous company that I had for 30 years never did that, just kept raising rates suposedly discounted with car and home. I pay a lot less now.

I was in an accident almost a year ago. I am suppose to be covered for lost wages. I started getting some money in March, not the 70%. So now GEICO is holding my pay (what they shorted me since December - August) for some reason. They have all info needed. They don't care if because they shorted or not payed you that you are ready to lose everything. Housing, utilities, no gas to get to Dr appointments. I have not received anything since August and that was $297.00. I payed into gieco for 3-4 years for exactly this circumstance. But do they return the services they say ? No. I am filing complaint through the regulatory commission.

This is one of the worst company I have to deal with in comes to “claims” . Every time we call even giving them the claim number still, we have to explain every single time of the whole situation.. finally we got hold of a person who knew what he was doing, C William . But with geico policy he can’t do anything to help us . We asked for the supervisor but never got to talk to that person. Geico wants us to pay out-of-pocket first for them to reimburse and we explained that we don’t have resources to do that. So frustrating trying to deal with them.. no wonder no RV rental company is willing to work directly with them.

GEICO’s handling of my claim has been nothing short of disgraceful. After being hit by their insured — who made an illegal U-turn from the right lane — I’ve spent over $11,000 out-of-pocket to cover damages, medical needs, and rental expenses. GEICO has yet to reimburse me, let alone pay out to their own insured’s policy limits, despite being fully aware that my losses far exceed that amount. Their tactic has been consistent: stall, deflect responsibility (They admit it, but their actions are the opposite), and avoid accountability. Communication isn’t just slow — it’s strategically delayed. I’ve been told conflicting information by multiple representatives, some of which was blatantly untrue. Because of this, I’ve had to document everything in writing and refuse to communicate through their one-way recorded lines designed to protect them, not the customer. I’ve suffered physical injuries (wrist, hand, lower back, neck) and continue to deal with the emotional trauma of the crash — including heightened anxiety on the road. Every time I drive, I brace for another reckless driver making an illegal move, because the lasting psychological impact is real — and unacknowledged by GEICO. To make matters worse, I explicitly requested that all communication be done via email for accountability, and GEICO has ignored that too. I’ve never experienced a company so determined to avoid doing the right thing, and I would caution anyone considering them: you don’t really know your insurance company until you need them.

Geico recently increased my auto policy with no warning. When I contacted them asking why? I was informed it wasn't anything we did, the cost increase had to do with electric car claims that was costing GEICO money. I don't drive or own an electric car. Why are we being charged? Again Geico representative indicated that nothing we did was the reason for the increase, that they needed to raise the rates across the board to offset the claims. I basically am being charged a higher amount because geico has allot of claims they can't pay out. How is this legal? I'm still a geico customer, but, I'm shopping for a new insurance company. I'm beyond disappointed with Geico. I have been a loyal customer since the 1980s. Now, I'm not.