It was a simple issue and was handled…
It was a simple issue and was handled promptly and politely. Excellent service
By James M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2012, LUGLOC has been developing innovative tracking solutions that help people and businesses stay connected to the things that matter most.Through our GEGO brand, we provide smart tracking technology for a wide range of applications, including travel, personal belongings, pets, and other valuable assets. Our solutions combine GPS, cellular connectivity, Wi-Fi, and Bluetooth technology to provide reliable real-time location tracking, alerts, and location sharing.GEGO PRO is one of our advanced tracking devices, designed to provide comprehensive visibility and peace of mind wherever your belongings travel.With more than a decade of experience in tracking technology, LUGLOC continues to develop reliable, easy-to-use solutions that help people track, protect, and stay connected to what matters most.
LUGLOC INC (gego.io) has 62 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
62 approved reviews, newest moderated first
It was a simple issue and was handled promptly and politely. Excellent service
By James M.
Excelente y rapida atencion . Solucionan las dudas muy rapida y eficazmente .
By CARLOS V.
Response from LUGLOC INC· Oct 15, 2026
Muchas gracias Carlos, es un placer poder asistirlo. Saludos, GEGO Team
The best tracker!
By Attila Dr. B.
Response from LUGLOC INC· Sep 9, 2026
Thank you so much! ⭐ We’re thrilled you love GEGO! 💙
Good: Very responsive Polite Solved my issue Less Good: You doubled the monthly rate from the 3rd Gen GEGO card - Why???
By Moshe A.
Response from LUGLOC INC· Aug 26, 2026
Thank you for your feedback! We’re glad to hear that our support team was able to resolve your issue. Regarding the monthly rate, we’re not sure what you mean by the “3rd Gen GEGO card,” as we don’t offer a product under that name. We’d be happy to look into this and clarify if there’s been any misunderstanding. Please feel free to contact our support team with a few more details, and we’ll be happy to help.
Excellent support responses
By Peggy S.
Response from LUGLOC INC· Aug 26, 2026
Thank you for your kind feedback! We truly appreciate you taking the time to share your experience.
My last 2 Luglocs died and stopped working. You kindly offered to replace them with 2 GEGOs. Thank you as always for your great service.
By Gerald H.
Appreciate the way you stand behind your product.
By Steven H.
Response from LUGLOC INC· Jul 16, 2026
Thank you so much, Steven! We proudly stand behind our products, and knowing we hit the mark for you means the world to our team.
Effective and efficient
By David T.
Response from LUGLOC INC· Jul 16, 2026
Thank you, David! We strive to make your tracking experience exactly that—effective and efficient.