Geartrade.comReviews of geartrade.com

Parasites. Come on guys, you know what you are doing is wrong. I think buying gear is pretty safe but you are better off donating your old gear to a good cause then let these guys make a fortune off of it.

Gear trade is a big rip off. They take forever to list your gear. I mean weeks possibly months after you've sent it. Their communication is poor. They sell brand-new unused gear at full price to other people and then they give you 50% or less! Honestly you have a better shot at selling it yourself online on some other platform that doesn't take half of the proceeds. I don't think I'd buy from here knowing that they rip people off this much.

I was mostly satisfied with the clothes I got. I just don't understand why they let people resell clothes with HOLES in it.

I'm only giving one star because there isn't an option for negative stars. This company is a parasite and I will never use there service, buy from them, or support there business in anyway. Any company that would take over 50% of your sell is pathetic. Along with other reviews the way they mislead you with pricing is horrific and a disgrace. Basically all I can say is please never use this company and I can only hope anyone involved rots in hell and has a slow and torturing demise. Again with all due respect F&C$ these scumbags!

Geartrade has a very vague Pricing Policy that allows them to change your agreed-upon price whenever they want, without notice. I initially agreed to sell a pair of $250 bike shoes on their site for $125. After just over 6 months, they sold the shoes for $37 which netted me just $9.79. At no time did they notify me of any price change. When I reached out to them they said that, "After the initial 30 days of a Consignment item being listed, the price is reduced on a weekly basis to maintain pace with the depreciation of the item." Nowhere is their Pricing Policy does it state such practice. What it does say is, "Geartrade may decrease the price based on market conditions, demand, and seasonality." Although this broad statement questionably covers the aforementioned practice, this is completely misleading. No way would I have agreed to terms that depreciated my shoes by ~14% a month after listing for just 30 days. If this is standard practice for all gear consigned to their site, they should state so clearly. I am very unsatisfied with my experience and although I love recycling gear back into the stream, I assure you that I definitely will never do so with Geartrade again.

Used the Geartrade consignment model and could not have been more impressed. First off it was easy for me to print the label and pile all my gear in a box. I didn't have to tell them what it was which just made the process so much easier. When they processed my items, they let me know what their recommended price was and allowed me to adjust it if I wanted to, which I did for a couple items. Most of my items sold quickly and the money showed up in my Geartrade account shortly thereafter. One trick that I found is that they don't automatically pay you because they give you the option to use your earnings on their site to buy other goods or to simply have the cash sent to your bank account. The model is pretty simple and I love that they give you a ton of options. More in demand and higher priced items are worth more and you as a seller earn more. Selling used gear has been a challenge for me in the past (time, effort to answer all the questions, and finding the right place to meet up with someone), but Geartrade solves all of that and I don't have to deal with it. That alone is value added for me. Really glad I found Geartrade.

Stay away!!! Aweful experience with an order from Geartrade. They sent a completely wrong item in a correct box. To me, this means that there was a customer return (to Backcountry) and the customer scammed them or this was a parts takeoff from a compkete bike. Either way, no one confirmed that the product in the box was legit. Extremely frustrating! They sent a return label and I am waiting for my refund which they say they will send refund when the seller (Backcountry).Furthermore, their policy states that they don"t pay the seller until the item has been successfully received and accepted by the buyer. This means that you have my money and should refund me as soon as you got the email receipt from Fedex. I will never buy from Geartrade again and I spend a ton of money on outdoor gear. Geartrade is absolutely horrible. I can get an instant refund from Ebay and Amazon Warehouse...

I have had stellar experiences with Geartrade. They had a Seller rectify description vs, photo discrepancies, facilitated "make an offer' with another seller and are extraordinarily responsive to any customer issues. Wish that more businesses followed their customer outreach example. Carol W.