GEReviews of ge.com

I bought GE washer, dryer, oven, dishwasher, refrigerator 8 years ago. After 2 years I had to replace the dryer, after 3 years my $4000 gas range& recently I had to replace washer and dishwasher. Tonight my second $4000 range handle fell off! Just waiting for the refrigerator to fail! GE could care less! My first oven locked up & not able to get unlocked the day before Thanksgiving! Took a month to get a new one plus I paid an extra $1000. GE WAS a wonderful company but no longer. Made in CHINA? Very disappointed plus their service people are expensive and have little knowledge of the problems. Replacing one by one with better quality!

My expensive GE Refrigerator GFE28GYNFS purchased in May 2023 is very user unfriendly and the ice cube maker doesn't work as advertised. I have had this refrigerator for a year, and consistently the ice cubes freeze together in large clumps that have to be manually removed. This problem with the ice maker appears to owe a design flaw, as the ice maker is in the door to the refrigerator where it is subjected to warmer temperatures. The dealer who sold us the appliance said that we'd just have to live with the problem...or remember every day to dispense ice cubes. In addition, since our water to the refrigerator is on a reverse osmosis system, we don't need a GE water filter. The bypass for the water filter didn't wasn't included in the $2343 price (on "sale"), so I had to order it from the PartsDr.com. Even after the bypass was installed the change filter warning light would episodically come on, and the GE instruction manual was worthless. Eventually I found my way back to the very helpful PartsDr u-tube video, where other customers had complained the same issues with GE. I learned that I had to press the "WATER" button for 5 seconds to shut off the anomalous filter warning....go figure!!! In addition, all my "older" refrigerators had temperature displays and easily operable controls. In this one the temperature of the refrigerator and freezer are unknown. The irony is that I specifically chose the GE brand over less expensive models because my preference was to buy a USA product. GE used to have a good reputation. No longer! I will go out of my way to AVOID products made by GE. Addendum: GE Appliances is an American home appliance manufacturer based in Louisville, Kentucky. It has been majority owned by Chinese multinational home appliances company Haier since 2016.

I was unloading my two year-old dishwasher today and noticed all of these burn spots on the dishwasher rack both top and bottom. What kind of product does this after only two years of inconsistent use. We use our dishwasher maybe 2 to 3 times a week maximum. These dishwashing racks are already rusting.

Don’t buy GE Appliances. My oven door exploded over a week ago and they still have not gotten anyone to look at it. I have been told one thing then another. We have no oven and have had to either eat out or use a family members oven to cook as we were working through this. I had to ask multiple times and wait 2 days before a manager would even talk to me and then proceeded today to offer me a whopping $75 so that we could buy a toaster oven or hot plate to use until they could get someone to deal with it. I’m beyond disgusted with how they have handled this and one of us could have been hurt. I am filing a complaint with the Better Business Bureau but I don’t anticipate much coming of it. At this point it is what it is and we will buy a new one but it will NOT be a GE product.

I am beyond frustrated and upset with GE'S Customer service and products. I purchased a new oven in Nov 2023 and loved it. Suddenly it stopped working. I contacted GE about it and they sent a contractor who informed me it would take 7-10 days to get the part. That was May 20th and to date I am still without an oven. As a household of 5, I rely on the oven to cool meals which I can't do. We've had to spend an excessive amount of money for take away or microwave dinners and it's awful. Mckayla and Trish B were very sweet and felt bad and even sent a comp check for $50.00 which was nice but I just want a working oven, the rest of customer service has been awful. They lack empathy, seemed annoyed, and just don't care. This is the worst CE I've ever experienced. I'll never purchase their products again and won't recommend them to even my worst enemy. case/incident # 13170798 To make matters worse I have family coming into town on the 14th and I'll still be without a working oven as it seems.

Purchased a GE washer dryer combo in May 2023. In March of 2024 (still under one year warranty) dryer portion stopped fully dying clothes. GE sent repair company out who decided by running the machine (while they were here) and testing the heat temperature on the outside of the machine that it was working as expected. I explained I do not dry my clothes on the outside of the machine I put them inside to dry it doesn’t matter that the outside is hot. GE sent another repair company out as the first on would not reply back to them. The second company did the same thing by this point the dryer was not drying anything I put one wet sock in and ran the dryer cycle for 8 hours, sock was still wet. Now in June of 2024 and still no response from GE just continue to say we have to hear from the repair company. Have filed a BBB complaint against GE they have not even responded to the BBB. Don’t waste your hard earned money and time on GE products!

I purchased a GE Dryer form low’s Home store 16 months ago and the heater went out on the the dryer right after the warranty went out. Then when I look on line a see that Quantity sales is more important then quality sales. To pay five hundred dollars for something to only last 4 months after the warranty is Ridiculous.I love this low’s makes money and GE makes money and the Consumer takes the hit. This is a Warning to all be aware of GE. When I called the manufacturer and I called Lowe’s they said no extended warranty no help.

Purchased a GE dryer on May 20, 2023 today is June 4, 2024 and it has died and of course it’s 15 days out of the warranty.. A dryer or any appliance should last longer than one year and 15 days totally ridiculous!