Backordered but received product as…
Backordered but received product as ordered after 2 week wait.
By Daniel
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
734 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Gatehouse Supplies (gatehousesupplies.com) has 734 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
734 approved reviews, newest moderated first
Backordered but received product as ordered after 2 week wait.
By Daniel
Was just what I needed and at a awesome price thanks
By Tim L.
Order was received as expected. Package was delivered open, not sure why. Everything seemed to be intact. I hope to install the product tomorrow. Looks to be what I needed. Thank you!
By Paul R.
The circuit board replacement worked, but I didn’t receive any update as to when this item was to ship. No lead time was provided on the website nor in the confirmation email. The order status on the website didn’t provide an expected ship date either, only that is was “awaiting shipment”. I had to call twice to check on it. I am glad my garage door is working again but Gatehouse could have been more proactive in establishing a good customer experience.
By Erik B.
I would of rated 5 stars, but took 3 weeks to receive order. Said in stock on website, but it was on backorder. Part works great, gate is back to functioning.
By Bejay
Order arrived in a timely manner. Installation was straightforward, worked perfectly.
By Stephen G.
Thanks. The Keypad is installed and was easy to program. Order to shipping to receiving was about 4 days. This stupid verification process just to say thanks is not worth the trouble.
By Roy
Happy Customer.
By Michael R.