Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Gardener's Supply CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 53 reviews with 2 stars · Clear filters
I ordered a planter box on 9/20 that was on backorder until 10/3. That date came and went, so I followed up on 10/12 (no response) and then again 10/14. I received one reply that said the item would ship by 10/31, and another reply that said the item would ship on 10/15. The item has still not arrived.
By Scott
Worst experience and would never buy anything from you.
By SHOBA M.
I ordered a food dehydrator for the fall, but it hasnt been delivered yet. When I enquired about it, the response was it was shipped from the supplier and the delivery date was not known . That statement should have been listed in the catalog or something to the effect that it was not in stock. No follow up yet to a delivery date.
By Customer
While you have the item I want I did not know it was on "hold" until Feb 2021.
By TB
Unfortunately it does not "glow" like in the pictures. In fact, in the middle of the night, you can barely see it up close. Even though it does not work, I am still going to use it for a normal planter.
By Jamie
