Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Gardener's Supply CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 428 reviews with 5 stars · Clear filters
Purchased extra large tarps to cover my outdoor built-in barbecue and for my firewood. The tarps were perfect for keeping my barbecue and firewood protected from the weather. For the price and durability of the tarps, I'm happy with my purchase.
By BJ
All good thanks
By Frank M.
Order delivered on time and met expectations!
By William D.
My retrofit LED bulbs for my sunlight garden arrived in good shape. My African Violets are growing faster than with conventional fluorescent bulbs and are blooming better than before.
By Kenneth A.
Prompt delivery. Fragile item was securely packed.
By Jose
I knew what I wanted. It was easy to find on the website. The negative is that it is taking what I consider to be an excessive length of time for the shipping. I placed my order on 9/26/20 and am writing this review on 10/23/20. That length of time is unacceptable to me. On this aspect alone, I would rate my experience as one star. After posting my review, I contacted Customer Support at Gardeners' Supply. The agent was gracious and helpful. She took time to check into the situation of my order. Although she was unable to give me a specific date for shipping, she was able to inform me that shipping would occur soon. My perception was that it was at least partially due to a supplier problem over which Gardeners' Supply had little or no control. I definitely would us Gardeners' Supply again if they had the item or items I wanted. They clearly do everything they can to be sure the customer's order is taken care of.
By Gayle Strickler, J.
Tool was great. Great workmanship. Fairly priced.
By Paul
Easy transaction online, merchandise arrived quickly on perfect condition.
By Carol
