Gardener's Supply CompanyReviews of gardeners.com

All outside wooden trellises you are out of

I ordered reed fencing from Gardeners Supply and they let me know that it's backordered from the manufacturer. That was nearly a month ago. (24 days ago) I haven't heard if it's coming or received any updated information on my order since then. It would be nice to know if there's been any progress on order.

I have not received my item

I ordered two raised 2 x 4 beds with covers on Sept 28 because they were in stock. 4 weeks later, I cannot find out any information on my order And why it hasn’t been delivered to me. You can’t call, or send an email. So, I set up an account as instructed on the webpage and all it shows is the order, date, and in stock message. It’s been 4 weeks and I have paid for the items. I hope your business has not been completely closed due to COVID-19. Could you please let me know when I might be receiving my order. It’s planting season in south Florida. Thank you.

Have been a happy customer for many years up to this last order. I ordered a copper watering can for my wife’s birthday back on September 14. Still waiting with very little information on what’s go on or when we will receive the watering can. I kept checking on the status which turned out not to be very helpful......first it was out of stock......then the message was it was in stock for about a week then back to out of stock....now there is a back order message until November 7th.......not very good service. I would think that all the Gardeners Supply associates would be happy to have the business in this environment....no way to contact you to find out what’s going on??. When will I get the order I placed six weeks ago?....Guess I should check on Amazon and see what they have......please advise when it will be shipped, maybe I can give it to her for Christmas......? Not Happy.

I haven't received the item I ordered.

Have not gotten the raised garden bed I ordered weeks ago.

Haven’t received the item purchased a month ago but being asked to submit a review. Deliver my item first.