Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
118 reviews
Game-Set-Match, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Game-Set-Match, Inc. was founded in 1989 by Adam Burbary, who began his tennis career in Aurora, Colorado and still lives locally today. After years of playing and teaching tennis, Adam opened the first location in Centennial, Colorado. The company established momentum through teaching as well as the retail business. Fast forward to today, the team operates four main locations, three in Colorado and two in Nevada. They also provide product to five pro shops in the Denver Metro area. Whether you’ve been playing for years or are new to the game, come stop by one of our locations today to meet our team and see the Game-Set-Match, Inc. difference first-hand. We’d love to help you with any of your racket sport needs.Shop us online; click the "Shop Online" link from our main menu
Game-Set-Match, Inc. (gamesetmatchinc.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
118 approved reviews, newest moderated first
One of the only companies I could find that had the racquet I needed. They had Correct description of racquet specs. Unlike 2 other companies I searched. Fair price and quick delivery service. Very happy, and will use this company again in the future.
By Autumn
Response from Game-Set-Match, Inc.· Aug 22, 2025
Great to hear Autumn. We are glad you found what you were looking for and look forward to seeing you again! Thanks for the great review.
Expedient service. Attentive follow-up. Local business feeling.
By Oliver M.
Response from Game-Set-Match, Inc.· Aug 15, 2025
What a great review. Thank you! We absolutely strive to provide individual service for an enjoyable shopping experience - online and in our 5 retail locations. Thank you for trusting us!
Free overnight shipping was great. However, it turns out that the brand and model of racquet I wanted showed in stock on the website, but I when I called to verify it was in stock the salesman told me it was actually out of stock. So I had to choose another brand of racquet.
By Bellingham Yacht C.
Response from Game-Set-Match, Inc.· Aug 15, 2025
Our apologies for not having exactly what you wanted. Our fault. Yet we are so grateful that you chose a suitable alternative. We are working diligently to get our inventory straight across all 5 of our retail locations so we can feed our e-commerce site more accurately. Thank you for the feedback!
Pickle ball paddle was shipped out immediately and delivered within a few days all the way to East Coast.Excellent service.
By Marie
Response from Game-Set-Match, Inc.· Aug 15, 2025
Thanks for the great review Maria! We truly appreciate it, and value your business.
Fast and efficient service.
By Cristopher J.
Response from Game-Set-Match, Inc.· Aug 15, 2025
Thank you for your review! We are focused on getting you what you want quickly. We appreciate your business.
Every thing was as expected with a better price than other sellers
By Cavan O.
Response from Game-Set-Match, Inc.· Aug 8, 2025
Enjoy the product Cavan. We are happy and appreciative that your experience with us was a 5* experience. Hopefully we will see you back for more great deals!
After finding the paddle I know well, (which Prokennex told me will no longer be produced) I found one and ordered from Game Set Match. After four days of play the paddle surface material started chipping off and the grip came loose. Game Set Match did right by me and found me another paddle and said if that one does not work out we will find you yet another. Bravo, made me feel valued.
By Danielle I V.
Response from Game-Set-Match, Inc.· Jul 24, 2025
Hi Danielle, I'm truly sorry you were not satisfied with our initial response. We sent the photos you sent us to ProKennex for evaluation and they called them "inconclusive". However, since you have resubmitted additional photos we were able to get those sent to the brand for additional evaluation. As you said, the paddle is no longer available at ProKennex or at Game-Set-Match, Inc. so we are hoping that they either direct us to replace the paddle for you (equal quality / price) or that they replace it for you. We appreciate your patience and understanding while we are in this holding pattern. We will continue to stay in touch with you. 8/15/25: Danielle, it was so easy to work with you. We appreciate your patience and understanding. So happy we were able to get you the replacement paddle. Enjoy!
Item as described. Arrived in timely fashion and it was no hassle at all
By Alejandro M.
Response from Game-Set-Match, Inc.· Jul 24, 2025
Great to hear Alejandro! We appreciate your business and hope you return to Game-Set-Match, Inc.
