Excellent Service
The product was not available in the store close to us but Home office paid for next day shipping from another store..FIRST CLASS service!!
By Ron S.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
118 reviews
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Game-Set-Match, Inc. was founded in 1989 by Adam Burbary, who began his tennis career in Aurora, Colorado and still lives locally today. After years of playing and teaching tennis, Adam opened the first location in Centennial, Colorado. The company established momentum through teaching as well as the retail business. Fast forward to today, the team operates four main locations, three in Colorado and two in Nevada. They also provide product to five pro shops in the Denver Metro area. Whether you’ve been playing for years or are new to the game, come stop by one of our locations today to meet our team and see the Game-Set-Match, Inc. difference first-hand. We’d love to help you with any of your racket sport needs.Shop us online; click the "Shop Online" link from our main menu
Game-Set-Match, Inc. (gamesetmatchinc.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
118 approved reviews, newest moderated first
The product was not available in the store close to us but Home office paid for next day shipping from another store..FIRST CLASS service!!
By Ron S.
I ordered 72 Wilson Triniti balls to be delivered. There were only 67. Not a big deal, but getting shorted is getting shorted. No response from them. I’ll give a 5 if they ever respond and correct the error otherwise 1 star Addendum: They credited me for the missing balls. I changed my rating to 5 stars for their thoughtful customer service
By Richard R.
Dissapponted with the experience. I purchased a paddle on Oct 9/Thurs.. it was just shipped Oct 11/Monday. The cusomer service told me I will get it by Wed. I made it clear that I will be leaving out of the country Thus/Oct 15. Unfortunately, UPS delivered it on Friday. One day later. I emailed before hand the customer service of game-match on the process how to refund my payment. No reply till now.
By TD
easy website , timely delivery, right product, no issues
By MK
Very smooth purchase Friendly site
By Antoine Emile C.
Great customer service, the lowest price, and fast shipping. I would definitely recommend them to a friend and plan to shop here again.
By Tana
Owner was rude and confrontational when I asked for Selkirk paddle to be evaluated for warranty. Plenty of other places to shop. Staying away from this train wreck.
By Matt L.
Brooklyn, who is working in the internet sales department, was absolutely AWESOME! I ordered tennis shoes, she let me know the internet pictures and the actual shoes were slightly different, she then went and physically pulled the shoes, took a picture and sent it to me. It was the shoe I was looking for, so I ordered another one. Two total! Courteous, professional, excellent customer service.
By Kevin K.