Great overall experience
Great overall experience. Excellent communication & speedy responses, they set the expectations high and delivered. Parts were exactly as described.
By Kyle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 18 years, GamersRepair® has provider Gamers of all types a source for service and assurance that their gaming devices will live on. We are a family owned, family run business who specialize in Video Game based devices such as the Xbox SERIES X, the PlayStation 5, Custom-built Gaming PCs, and NOW hand-held and VR systems.See our services for Xbox ONE Repair, Xbox SERIES X|S Repair, PS5 Repair, PS4 Repair, Nintendo Switch Repair, and much more!
Gamers Repair (gamersrepair.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
26 approved reviews, newest moderated first
Great overall experience. Excellent communication & speedy responses, they set the expectations high and delivered. Parts were exactly as described.
By Kyle
Ordered a refab PSU for an Xbox One X and came flawless, shipped flawless, and installed flawless. A++ Experience! Helped a friend fix his daughter's xbox. She was so happy she cried XD Made her day, made my day and I learned something new. Looking forward to my next project, thanks to gamesrepair.com!
By Justin
Response from Gamers Repair· May 8, 2026
Thank you for allowing us to be part of that! Happy Gaming to All!
Shipped fast, & worked for repairs, however I believe this drive was intended for a xbox one, & not a series X. The casing had an external mounting bracket which wouldn’t have fit, & I had to bend a metal prong to remove the laser deck. If you buy this intending to replace a series X disc drive, be prepared to place it in the original drive’s case, & potentially bend parts of the replacement’s casing.
By Jashin
Response from Gamers Repair· May 8, 2026
Thank you for your feedback! You helped us to find a inaccurate part in one of our suppliers inventory. We are working to correct it now.
The item did not work
By Cristian
Response from Gamers Repair· Apr 10, 2026
Hello. We're sorry to hear about the trouble. Please try and contact us for help with your purchase or to start a return. Thanks!
I would definitely buy from these guys again. I will say that the liquid metal did leak a bit onto the motherboard so I had to clean it thoroughly before install but that was an easy task. Definitely 5 stars for me.
By ANTHONY
Response from Gamers Repair· Apr 7, 2026
Thank you for your feedback, Anthony! We will make a note about the liquid metal. Thanks!
Amazing seller, even after a miscommunication the issue was promptly addressed and taken care of with great haste and knowledge and very friendly, would def shop with them again
By Joseph B.
Very easy to order the parts I needed, quick to ship out, updates sent on the shipment was timely, and had no issues whatsoever.
By niben
Seller never sent shipping notice. Package showed up unexpectedly and sat in the rain for a few hours before it was noticed. Merchandise wasn’t damaged, but unfortunately didn’t fix the problem either.
By BLG
Response from Gamers Repair· Mar 26, 2026
Hello and thanks for your feedback. Sorry to hear about the trouble. Shipping notices are automated so chances are the spam folder may have intercepted the shipping email.