Very fast response and good support…
Very fast response and good support from Patzi, I was having some issues at first but their customer support resolved my issue very quickly.
By julio I.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
640 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
FX Replay (fxreplay.com) has 640 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
640 approved reviews, newest moderated first
Very fast response and good support from Patzi, I was having some issues at first but their customer support resolved my issue very quickly.
By julio I.
I had an amazing experience with the Support team. They replied me within 15 minutes on Sunday. I got help with a subscription renewal. Now I can enjoy backtesting even better. Huge shoutout to Basil who helped me with my problem. It really felt good that he was fast and helpful. Feel free to write to them.
By Krisz
Randomly charge your account again after you downgraded to free account, the bill was not even on the recurring date!!
By Xian An Music Production X.
Had a tiny problem with the website so contacted support for a fix. Within 15 minutes Basil answered back very professionally. Generally very helpful and quick response time
By Lasse
First request went unanswered. Second requst was answered within 5 minutes. My account issues were insolved.
By TTT
Response from FX Replay· Mar 12, 2026
Thank you for your feedback. We’re glad your account issue was resolved quickly once our team connected with you. If you ever need anything else, we’re always here to help.
best support
By Isabella G.
Response from FX Replay· Mar 12, 2026
Thank you for the kind words! We’re happy to hear you had a great experience with our support team.
Absolutely amazing software along with amazing support Thank you FX Replay And Thank you Basil from support
By Armoni C.
Response from FX Replay· Mar 12, 2026
Thank you for the amazing feedback! We’re thrilled to hear you’re enjoying the software. We’ll be sure to pass your kind words along to Basil 😊
Excellent product and their support is second to none :-). I ran into a small snag and Damien made sure it got resolved (eventually escalated my issue to the developers)
By Jakob
Response from FX Replay· Mar 12, 2026
Thank you for the great feedback! We’re glad to hear the issue was resolved and that Damien was able to support you and escalate it when needed.