Overcharged
Future Kind snuck a charge for “VIP Protection” on my order and never responded to my same-day request to remove it. Order took longer to arrive than promised on the website.
By Stacie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
467 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What Makes Us Different? + Clean Organic: Ingredients where possible, approved by dieticians, made in the USA and 3rd party tested. Better for your health. + Sustainable: We use recycled packaging where possible and carbon offset all our deliveries. + Vegan: We believe in the power of plants and only use vegan and cruelty-free ingredients.Future Kind isn’t just for vegans though, and is loved by thousands of people around the world who want to support a company that reflects their values. Shop Now
Future Kind (futurekind.com) has 467 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
467 approved reviews, newest moderated first
Future Kind snuck a charge for “VIP Protection” on my order and never responded to my same-day request to remove it. Order took longer to arrive than promised on the website.
By Stacie
Nice to have a autoshipping
By Martha G.
Late as usual. On another topic: last time you sent me a bottle of vegan super plant complex capsules. Completely irresponsible of you. What if I took these just trusting you? You do not know anything medically about me. There could be something contraindicated for something I am already taking or a medical condition I have. Do not do this again!!! I hope someone actually reads this. Next time I will cancel all future orders with you.
By Ron P.
It is virtually impossible to get customer service to reply to concerns, or to talk to an actual person. I placed an order and 3 months later still hadn't received anything. I reached out three times via email and countless times via chat and got absolutely nothing. I had no idea whether I should do a bank chargeback, if it was on backorder (but no none notified me), or whether they just took my money and ran. I still don't have a reply. This is not just frustrating but I feel scammed.
By Sandra V.
Every time I pay but never ever receive my product. And they are very hard to communicate. Recently I’ve emailed for my refund and haven’t heard back. I need my money back if I’m not getting my order please
By Seema L.
Never recieved my order, because of a problem with my address. It's been 3 weeks, I've send them 4 emails to ask for a resend that I will pay, but no response. They charged me but I didn't receive anything in the end.
By Lola A.
Still have not received my order. It is now the 29th.
By Amber B.
This is a wonderful company with responsive customer service and excellent vegan vitamins.
By Ilene