Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
12 reviews
FuenzaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fuenza is a premium home fragrance brand redefining the way people experience laundry.We specialize in high-performance laundry perfumes – ultra-concentrated fragrance that leave your clothes, linens, and wardrobe infused with sophisticated, long-lasting scents.Our mission is simple:To turn everyday laundry into a moment of indulgence.Made with fine fragrance ingredients and designed to last, every Fuenza formula is developed with elegance, safety, and performance in mind. We don’t just cover odors – we create an atmosphere. One that lingers, uplifts, and sets you apart.Whether you're scent-obsessed or simply want to elevate your daily routine, Fuenza is here to bring a touch of luxury into your home – one wash at a time.
Fuenza (fuenza.com) has 12 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10 reviews with 5 stars · Clear filters
Order was shipped quickly. Product has a nice clean lingering scent.
By Gigi
Response from Fuenza· Jul 17, 2026
Thank you so much for your wonderful review! 💛 We're delighted to hear your order arrived quickly and that you're enjoying the clean, long-lasting fragrance. That's exactly what we created Fuenza for, to leave your laundry smelling fresh for as long as possible. We truly appreciate your support and hope you'll continue enjoying every load! ✨
I had a misfortune with my initial order that I never received. FUENZA addressed my issue in a timely matter abd offered me a replacement.
By asassya1
Response from Fuenza· Jul 17, 2026
Thank you so much for your kind review! 💛 We're truly sorry your original order never arrived, but we're glad we were able to resolve the issue quickly and get a replacement on its way. Customer satisfaction is incredibly important to us, and we'll always do our best to make things right when something unexpected happens. We hope you're enjoying your Fuenza now, and thank you again for giving us the opportunity to fix the situation. We truly appreciate your support! ✨
Iam glad I bought Italian Garden I love the smell and it has my whole house smelling just like the perfume I'm a happy customer thank you
By Pat Whitaker W.
Response from Fuenza· Apr 20, 2026
Thank you so much for your lovely review! 💛 We’re thrilled to hear that you love Italian Garden - it’s one of our favorites too! The fact that it fills your whole home with that beautiful, perfume-like scent is exactly the experience we aim to create. We truly appreciate your support and are so happy to have you as a satisfied customer. Thank you again! 😊
Update: Customer service came to the rescue quickly following my previous review and resolved my issue. I definitely will purchase again! Original post: I have yet to receive 1/2 of my order. There was a delay due to weather 2 weeks ago but the shipment should have arrived by now. It is going on a month since I placed my order. I wish that there were more than 2 scents as well. Newer detergents match expensive colognes and it would be nice to have similar options. The one bottle I have competes with the hi-end scented detergents.
By Tanda G.
Response from Fuenza· Apr 20, 2026
Thank you so much for your detailed feedback - we truly appreciate it 🙏 First of all, we’re really sorry to hear that part of your order still hasn’t arrived. That’s definitely not the experience we want for you. While there was a delay due to weather, this is longer than it should take. Please reach out to our support team with your order details and we’ll make sure this gets resolved for you as quickly as possible. On a positive note, we’re very happy to hear that the scent you’ve received is competing with high-end detergents - that means a lot to us 💛 We also appreciate your suggestion about expanding the range of scents. It’s great feedback, and we’re actively working on bringing more fragrance options in the future, including more premium-inspired profiles. Thank you again for your honesty and support - it helps us improve!
This product is a real game changer for us. The review from Travaulaya is greatly appreciated. We use it on our salon/ barbershop towels, our pets bedding and our elderly Mother-in-law's bedding and clothing.
By Richmond D.
Response from Fuenza· Apr 20, 2026
Thank you so much for this amazing feedback! 🙏 We’re truly happy to hear that our product has become a game changer for you. It means a lot to us that you’re using it across so many important areas-from your salon towels to your pets’ bedding and your family’s care. That’s exactly the kind of versatility and impact we aim for. We really appreciate your trust and your kind words, and we’re grateful to have you as our customer 💛
Shipping was fast and the products are amazing. The smell last a long time and a little goes a long way! Would definitely order again!
By Sonia M.
Response from Fuenza· Apr 20, 2026
Thank you so much for your kind words! 😊 We’re really happy to hear that you loved the products and that the scent lasts just as it should. It means a lot to us that you noticed how effective a small amount can be. We truly appreciate your support and can’t wait to have you back again soon! 💛
I loved it so much that I bought a backup bottle of the Ylang Dream. The scent truly lasts. Just one cap is all you need. I paired it with my favorite fabric softener and my linens smell divine. Worth every penny.
By SONYA S.
Response from Fuenza· Dec 8, 2025
Hello Sonya, Thank you so much for this wonderful review! 💛 We’re thrilled to hear you loved Ylang Dream enough to grab a backup - that truly means the world to us. Our formula is crafted so that just one cap delivers a long-lasting, luxurious scent, and knowing your linens smell divine is exactly the experience we want you to have. We’re grateful for your support, and we promise to keep creating fragrances that are worth every penny. And we’re excited to share that we’re already developing new scents, which we can’t wait to introduce soon.💛💛
What kind of sorcery do you have in this little bottle that gives such a strong scent profile? I honestly didn't expect a cap full to linger on my clothes plus made my home smell beautiful while using the dryer. Came back to the website to buy more!!
By Peggy F.
Response from Fuenza· Dec 8, 2025
Hello Peggy, Thank you so much for your amazing review! ✨ We have to admit… Fuenza does feel a magical. Our fragrances are crafted to be ultra-intense, long-lasting, and uniquely special — so that even a tiny capful transforms your clothes and fills your home with a beautiful scent. Hearing that the fragrance lingered on your laundry and made your home smell incredible while drying is exactly the kind of reaction we love. That’s the Fuenza effect! 💛 We’re thrilled you came back for more - it truly means a lot to us. And just so you know - we’re already developing new scents right now, and we can’t wait to share them with you soon.💛💛
