Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Excellent response time very courteous and I am so refreshed by this customer service encounter! All the best Sherry
By Sherry W.
Response from Froya Organics· Mar 29, 2026
Sherry, that's so nice to hear!! We try to make every interaction a good one, so knowing it felt refreshing means a lot. Thank you for taking the time to share this. All the best, Tobias @ Frøya
I had a little problem with my subscription and emailed Frøya. They were so warm and helpful, and quickly resolved my issue without any stress it was truly memorable. Also, I love their pure, organic products. It feels so good to trust that they come straight from nature and are gentle on the skin. I’ve fallen in love with the Night Balm 🧡
By mona P.
Response from Froya Organics· Mar 29, 2026
Hey Mona! So glad the team could sort out the subscription issue quickly and stress free for you. That's always the goal. And love that you've fallen for the Night Balm, it's honestly one of our favorites too. Knowing you trust our pure, organic ingredients means everything ❤️ All the best, Tobias @ Frøya
My skin is very sensitive and I never know what will bring about reactions, so I finally feel confident using a product that is completely natural and actually makes my skin look its best. My only disappointment is I’m unable to try your hair products!
By Susane M.
Response from Froya Organics· Mar 29, 2026
So glad to hear this, Susane! Sensitive skin can be so tricky, and knowing you finally feel confident with our products is exactly what we want. Haha, we hear you on the hair products. Who knows what the future holds! 😊 All the best, Tobias @ Frøya
I am a new customer to Froya Organics. My first point of contact was amazing. I was pleasantly surprised to receive responses to my questions within a few hours of sending my email. I already have confidence in this company that they stand behind their product. I'm happy to be a new and loyal customer Thank you, Nancy Arma-Short
By Nancy A.
Response from Froya Organics· Mar 29, 2026
Nancy, welcome to the Frøya family!! So happy your first experience with us was a great one. Quick responses and standing behind our products is what we're all about. We're thrilled to have you as a loyal customer and we'll keep working hard to earn that trust every day. All the best, Tobias @ Frøya
I was sent a faulty spray bottle. I notified Froya customer service and received a quick response and they are sending me a replacement.
By Gigi F.
Response from Froya Organics· Mar 29, 2026
Hey Gigi! Sorry about the faulty bottle. Glad you reached out and that we could get a replacement on the way quickly. Thanks for letting us know! All the best, Tobias @ Frøya
Wonderful brand, product, and customer support 🩷
By Natalia R.
Response from Froya Organics· Mar 31, 2026
Natalia, that means so much to us!! Brand, product, and support, the whole package. Thank you for the love ❤️ All the best, Tobias @ Frøya
I have been very impressed with the product. The customer service is very good too. I did have to follow up with the replacement of the broken item, but it was sent immediately after. The customer service team, or whomever is in charge of customer service and answering the emails, is kind, polite, professional, and on the ball.
By Audrey K.
Response from Froya Organics· Mar 29, 2026
Hey Audrey! Thank you for this. Sorry you had to follow up about the broken item, but glad the replacement was sent right away. We're working on getting even better at catching those things proactively. Really appreciate the kind words about our team, they'll love hearing this! All the best, Tobias @ Frøya
The customer care is great! I'd made an order but then realised that an app had altered my address to an old one. I emailed Froya Organics urgently and received a swift reply. They were so helpful and altered my address to the correct one straight away so I was able to relax.
By Clair N.
Response from Froya Organics· Mar 29, 2026
Clair! So glad we could get that address fixed for you quickly. Those little tech hiccups can be stressful, but that's exactly what we're here for. Happy you could relax knowing it was all taken care of! All the best, Tobias @ Frøya
