Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
My 64 year old skin has never been this soft!
By Barb S.
Response from Froya Organics· Mar 19, 2026
Barb, 64 and softer than ever? We absolutely love to hear that! Thank you for sharing 🔥 All the best, Tobias @ Frøya
I am beginning to see an overall smoothness to my complexion. There have been a number of times I have left the house without any makeup at all because my face has a subtle glow to it. As for the company, the response to any questions is rapid and very helpful. I like how they check in to see if the products I've chosen are the right shades for me. Kudos to All!
By Nancy B.
Response from Froya Organics· Mar 19, 2026
Nancy, feeling comfortable in your skin and leaving the house without makeup because of that subtle glow? That's everything!! We also love that our team checks in about your shades to make sure everything is just right. Kudos right back to you for sharing this! All the best, Tobias @ Frøya
Really seeing a difference in how my skin looks. My face feels softer and smoother. Very hydrating. Highly recommend
By Patricia D.
Response from Froya Organics· Mar 19, 2026
Patricia, softer, smoother, and more hydrated is exactly what we're going for! So glad you're seeing a real difference. Thank you for the recommendation! All the best, Tobias @ Frøya
I contacted Froya customer service and they couldn't have been more helpful. The turnaround time was excellent and they were an absolute delight to deal with. I have been using the Mature Women's System for 5 months now and I honestly will not use anything else on my skin! My adult acne is gone, as is the redness which has plagued me my entire life. My skin is so smooth and I have had multiple friends/family tell me my skin looks amazing. I have tried so many products and facials due to my skin sensitivities and they always end up we me getting terrible breakouts afterwards, but not anymore! The products smell and feel amazing on your skin. My puppy Diego loves them too, he is obsessed with licking my face when I apply them! I like the products so much that I just ordered the Ultra Fast Relief Balm for my mom to help with her psoriasis 😊 Melissa
By Melissa S.
Response from Froya Organics· Mar 20, 2026
Melissa, wow. Where do we even start?? Adult acne gone, redness gone, smooth skin, friends and family noticing. That's a complete transformation and we're so happy for you. Five months of the Mature Women's System clearly did its thing! And honestly, the fact that Diego approves of our products might be the best endorsement we've ever received. We really hope the Ultra Fast Relief Balm helps your mom with her psoriasis too. Thank you for this incredible review, it truly made our day. All the best, Tobias @ Frøya
Order: 370218 Bought this stuff after succumbing to social media onslaught of ads, thinking that genuinely natural products would be good for my ageing skin. Then I looked a little deeper at Trustpilot and Reddit threads and realised this company isn’t all it claims to be. I returned my unused and still originally packaged products with proof of postage for a refund under their stated 14 days return policy - which is also permitted under UK consumer rights. They received it more than 2 weeks ago and I’ve heard nothing about a refund and no replies to emails. I’ll be disputing that transaction and future subscription with my credit card company. Just be warned and consider the thousands of gushing reviews are probably bots. Just don’t waste your money!! Update 20/11/2025 - Froya got in contact after I gave a 1 star review. All of thr above experience still stands. However, they now claim to have ‘found’ the return that was ‘misplaced’ and guaranteed to refund my money. The updated rating is to credit the customer service rep who dealt with my complaint - finally and despite previous unanswered emails. It seems the company will only respond to negative trust pilot reviews and then expect you to update to 5 stars. So, 5 stars to the nice person who got in touch and sorted it out. I still can’t comment on the quality of the products as I never opened them. And I’d still urge caution if you decide to buy anything from this company. So, only a one star up-rate from my original one star for Froya overall.
By Katie S.
Response from Froya Organics· Nov 13, 2025
Hei Katie! To assist you further, could you please provide us with your return receipt and order number? This information will help us locate your order and expedite the refund process. We want to ensure that your concerns are addressed promptly. We cannot find a customer named "Katie S".
I have to give Froya 5 stars. Even though the products didn’t agree with me (it happens!), my experience with their customer services team was impeccable. Quick to reply and fulfil their money back guarantee.
By Naomi N.
Response from Froya Organics· Mar 19, 2026
Naomi, 5 stars even though the products didn't agree with you? That says everything about your experience with our team. We're so glad the money back guarantee process was quick and easy for you. That's exactly what it's there for! Thank you for this. All the best, Tobias @ Frøya
Snelle reactie, goede afhandeling. Complimenten!!
By astrid O.
Response from Froya Organics· Mar 20, 2026
Astrid, dank je wel!! Quick response and good handling is exactly what we aim for. So glad you had a great experience with us. Compliments right back at you for taking the time to leave this review! All the best, Tobias @ Frøya
Just under two weeks into using the eye cream and my dark circles are looking a bit better. The minute I used the acne cream it instantly soothed the burning of the peri oral dermatitis rash on my face and has started to clear it a little. Thank you for making such amazingly healing products Froya
By Jane
Response from Froya Organics· Mar 20, 2026
Jane, this is so great to hear! Dark circles improving in just two weeks and the acne cream soothing your peri oral dermatitis right away? That's exactly what these products are designed to do. We're so glad they're bringing you some real relief. Thank you for making such amazing healing products too, wait, that's our line! 😊 All the best, Tobias @ Frøya
