Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Customer service was very prompt/responsive and helped me with my issue right away! They also exceeded my expectations, which was very much appreciated.
By Kirsten
Response from Froya Organics· Mar 7, 2026
Thank you, Kirsten! Exceeding expectations is always the goal, so that's really wonderful to hear. We appreciate the kind review! All the best, Tobias @ Frøya
sadly the product didn't work for me. (I have complex skin). However, it was SO easy to cancel my subscription. All I had to do was send an email to the support team and it was immediately canceled. I thought I was stuck in this subscription, but they agreed to cancel it. :)
By RM
Response from Froya Organics· Mar 7, 2026
Hey there! Sorry the products weren't the right fit for your skin, but really glad that canceling was easy and stress free. We never want anyone to feel stuck. That's just not how we do things. Thank you for the kind words and for giving us a try! All the best, Tobias @ Frøya
Awesome products! I totally see a difference in my skin. Love that these products are all natural. I have already had friends and family order as well.
By Kim P.
Response from Froya Organics· Mar 7, 2026
Kim, that's amazing!! Seeing a real difference AND getting your friends and family on board too? That's the best kind of recommendation. We're so proud that our all natural products are making an impact. Thank you for spreading the love! All the best, Tobias @ Frøya
So far I am very happy with how my skin feels
By Lilia W.
Response from Froya Organics· Mar 7, 2026
So happy to hear this, Lilia! Great skin says it all. Thanks for sharing 😊 All the best, Tobias @ Frøya
I recently purchased the moisturiser a glow balm. The balm was too thick to apply to my skin, even once applied in small amounts, my skin just looked orange and it took ages for the product to sink in. I even tried warming it in my hands to make it more pliable. The orange tint stained clothing etc I cancelled my subscription which they acknowledged but have not returned the payment they have taken. The marketing for this company suggested it is wholesome, organic, instead it is your usual big business with a mediocre product. Constantly have to email their chatbot. Extremely disappointing product. Not as promised. I continually receive messages from their chat not but no one seems capable of a refund.
By Gill M.
Response from Froya Organics· Dec 5, 2025
Dear Gill Mill, Thank you for taking the time to share your feedback regarding your experience with our Glow Balm. We sincerely apologize for the issues you encountered with the product's texture and the staining it caused. Your satisfaction is very important to us, and we regret that we did not meet your expectations. We understand that you have canceled your subscription and are awaiting a refund. To expedite the resolution of your refund request, please reach out to our customer service team directly at [email protected] They will be able to assist you promptly and ensure that your concerns are addressed. We appreciate your feedback as it helps us improve our products and services. If you have any further questions or need additional assistance, please don't hesitate to get in touch.
I felt like the product took a little longer to arrive but it was packaged well, the website has so much great information. The information that arrived with my skincare set was great as well. The product also works great for my acne prone skin and my skin feels incredible. You can tell my skin barrier is actually healing and the texture is so improved after only a few weeks.
By Stephanie G.
Response from Froya Organics· Mar 7, 2026
Stephanie, this is wonderful!! So glad the skincare set is working great for your acne prone skin and that you can actually see your skin barrier healing. Improved texture in just a few weeks is amazing. And happy to hear the info on the website and with the set was helpful too. Thank you for sharing this! All the best, Tobias @ Frøya
Superbra produkter som lugnar och återfuktar huden plus minskar fina linjer och finnar. Bättre än många dyrare märken så kommer aldrig byta hudvård igen!
By Marina
Response from Froya Organics· Mar 7, 2026
Tack så mycket, Marina!! Så glad att produkterna lugnar huden, återfuktar och minskar fina linjer för dig. Att du aldrig kommer byta hudvård igen är det finaste vi kan höra. Vi uppskattar det verkligen! All the best, Tobias @ Frøya
I can't resist a satisfaction guarantee for a little personal research project! Froya intrigued me, as part of its high promise and very aggressive marketing strategy, it offers a 60-day satisfaction guarantee. My first order was very slow to arrive, but the subscription repeat order came promptly. Products are very different to use as they are balms. As others say, they do make your hair greasier, and this is difficult to avoid. The day balm is also yellowish and requires extra time/rubbing in before you face the public. These are all minor issues. The main feedback is that the set (for mature skin) made NOT A JOT OF DIFFERENCE to either wrinkles or sun spots. I had to submit my satisfaction guarantee claim via the enquiries email as the weblink didn't recognise my order number (don't be put off, people - go straight to the email!). Once I had submitted my before-and-after photos, I was refunded immediately. However, the refund is only for one set of products, so you do not get a full refund on both sets. As you have to purchase 2 sets of products to qualify for the satisfaction guarantee (another good marketing ploy) this is not a full refund.
By Carol K.
Response from Froya Organics· Dec 12, 2025
Hi Carol. Thank you so much for taking the time to share such detailed feedback... it really means a lot to us. I reviewed your case and saw that you’d already been contacted by our team and that everything was successfully resolved. I’m truly sorry that this was your initial experience, that’s definitely not what we want for our customers. I’m glad, however, that things could be clarified and that our team was able to assist you in the end. Please know that I’m always here if you need anything in the future. Warm regards, Erikah Customer Support Manager | Frøya Organics
