Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
customer service agent helped me immediately and solved the problem!
By Alison C.
Response from Froya Organics· Feb 23, 2026
Immediately and solved the problem, that's exactly what we aim for! Thank you so much for sharing this, Alison. Really appreciate it! All the best, Tobias @ Frøya
It was a pleasure to contact your support team member VN! Full profesional, truly kind & helpfull solved my problem on the spot!
By Anna J.
Response from Froya Organics· Feb 23, 2026
Hey Anna! VN is going to love hearing this. Professional, kind, and solved it on the spot, that's the dream! Thank you so much for taking the time to share your experience 🔥 All the best, Tobias @ Frøya
Amazing! Fast and efficient!
By steffi
Response from Froya Organics· Feb 23, 2026
Fast and efficient, love to hear it!! Thank you so much, steffi! All the best, Tobias @ Frøya
Customer service was fast to respond to my concern. She was also very professional. Thank you for your assistance
By Virginia C.
Response from Froya Organics· Feb 23, 2026
So glad we could respond quickly and professionally, Virginia! That's exactly the standard we hold ourselves to. Thank you for your kind words and for sharing this! All the best, Tobias @ Frøya
I didn’t receive my original delivery, which was frustrating at first, but the company’s customer service completely turned the experience around. They took the time to research what happened, kept me informed, and quickly replaced the order. I look forward to using their products.
By Samantha S.
Response from Froya Organics· Feb 23, 2026
Samantha, I'm so sorry about the original delivery, but honestly really glad the team could turn it around for you. Researching what happened and replacing it quickly, that's the least we should do. Thank you for giving us the chance to make it right, and I hope you love the products!! All the best, Tobias @ Frøya
Froya Cosmetic / Froya Organics is engaging in illegal business practices. They deliberately encourage automatic subscription payments without proper consent. I was enrolled in a subscription I did not authorize. After cancelling it and requesting the shipment to be stopped, they still charged my credit card and attempted to send the products. When I checked the shipping email, it showed the items were still in the packing stage. After I sent a complaint, the company falsely claimed the items had already been shipped. This behavior is unauthorized, deceptive, and unlawful. They advertise themselves as a Scandinavian brand, but it is impossible to determine which country they are actually based in. Beware before subscribing, and I am reporting this matter to the appropriate consumer protection authorities.
By Julia
Response from Froya Organics· Jan 9, 2026
Hi Julia, Thank you for sharing your experience, and I’m truly sorry for the frustration this caused. I completely understand your concern and would like to clarify a few important details. It’s not possible for us to subscribe customers on our side, subscriptions are only created by customers themselves when choosing the discounted “Subscribe & Save” option during checkout. It’s an entirely optional choice that simply offers a first-order discount for those who wish to subscribe. Once a shipment has already received its tracking label, it can’t be stopped in our system because it has left the fulfillment queue , but please don’t worry! You can always return the products if you don’t wish to keep them, and we’ll help you through that process. I wasn’t able to locate your order from this review, so please contact me directly at [email protected] and I’ll personally assist you until everything is fully resolved. Warm regards, Erikah Customer Support Manager Frøya Organics
Problem with order / refund sorted very quickly
By Jenny
Response from Froya Organics· Feb 23, 2026
So glad we could get that sorted quickly for you, Jenny! Order and refund issues should never drag on. Thank you for sharing this! All the best, Tobias @ Frøya
Great customer service! Had a shipping issue that was quickly resolved.
By Shireen
Response from Froya Organics· Feb 23, 2026
Hey Shireen! Shipping issues happen, but they should never stay unresolved. So glad we could take care of it quickly for you. Thank you for the kind words! All the best, Tobias @ Frøya
