Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Jason was brilliant thanks for your kind email and for helping me with the problem! Great service thank you! Becca x
By Becca H.
Response from Froya Organics· Feb 23, 2026
Becca, thank you so much for this!! I'll make sure Jason hears about it. So glad he could help sort things out with a kind email. That's the kind of service we always want to give. Really appreciate you sharing this x All the best, Tobias @ Frøya
I had a automatic order, while my products weren’t even half empty. They helped very quickly to order a retour.
By Ann-Sophie De S.
Response from Froya Organics· Feb 23, 2026
Hey Ann-Sophie! Really sorry that order came through before you were ready for it. So glad the team could help sort out the return quickly. That's always how it should be. Thank you for letting us know! All the best, Tobias @ Frøya
The customer service is very attentive and responsive to questions! Truly appreciate their attention to detail.
By Melinda
Response from Froya Organics· Feb 23, 2026
Attention to detail is something we genuinely care about, so this means a lot, Melinda. Thank you so much for the kind words, and for taking the time to leave this review! All the best, Tobias @ Frøya
Very friendly support and quick response. Felt like talking to a human with common sense and not a bot. :) Thank you.
By Lizzy
Response from Froya Organics· Feb 23, 2026
Ha, "a human with common sense and not a bot" might be my favorite review line ever 😄 That's genuinely what we're going for. Thank you so much, Lizzy, this made my day! All the best, Tobias @ Frøya
I signed up for the subscription service for the anti-age glow day balm. First of all, the product does very little - it is not great for oily skin and has become more of a hand /foot cream for me, because it’s not worth putting on my face. I’d recommend this product if you have no issues with your skin, as it won’t help with anything major at all. Second of all, the customer service is TERRIBLE. I don’t know why there’s so many positive reviews for it, when actually this company is essentially trying to take your money and will deliberately obstruct your attempts to cancel the subscription. I had to email them several times to get my account cancelled. Each time, a patronising AI responded to me, and then of course did nothing about my issue. The whole system was set up so that they could wait out my request, keep taking my money, and put responsibility back on me for not being able to access my account, when if fact all issues were on their end. When I finally got in touch with a person - allegedly, I’m not convinced it wasn’t an AI, and they certainly used AI to write the email response - they had the cheek to ask me to write a 5 star review for their service. No? Email support at froya.reamaze.com for a more direct line. TL;DR company is dodgy, don’t purchase useless products from them.
By RDavison
Response from Froya Organics· Feb 23, 2026
Hi RDavison, First of all, we’re truly sorry that your experience with us was not satisfactory. That is never the standard we aim for, and we genuinely regret that you felt frustrated throughout the process. Regarding our subscription: customers can cancel at any time. The purpose of our subscription model is to offer a benefit, making it easier for clients who love their products to receive them automatically and at a better price, without having to reorder each time, etc, etc. It is designed to be convenient and cost-saving, never an obstacle. We’re very sorry if that wasn’t your experience. In terms of our support system, we do use an automated assistant on our website to help provide quick responses. However, behind that system there is a real team of human customer care agents who personally handle requests, also, if you contact us directly at [email protected] , you will be assisted by our human customer care team. We sincerely regret if the process felt impersonal or delayed in your case. That is not the experience we want anyone to have, and we will absolutely pay closer attention to this to improve it. I will also be trying to locate your case so we can speak about this directly and properly review what happened. If you’re open to it, please feel free to contact us directly at [email protected], so we can assist you without delay. Again, we’re very sorry this was your experience. Eri Customer Support Manager -Frøya Organics
Not only does it give my face the moisture that it needs and leaves a beautiful glow, it also is great for keeping the winter wind from damaging my face further
By Pam
Response from Froya Organics· Feb 21, 2026
So glad to hear this!! The Face Glow Cream is such a favorite around here, and it's awesome that it's been protecting your skin through those harsh winter winds too. That beautiful glow is exactly what we love to hear about. Thanks for sharing this, Pam! All the best, Tobias @ Frøya
Responded very quickly and clearly. Made me feel very confident with the trustworthiness of this company.
By Valerie B.
Response from Froya Organics· Feb 21, 2026
Hey Valerie! This is so nice to read. Making sure you feel confident and taken care of is exactly what we're going for, so it's great to know that came through. We're always here if you have any questions down the road! All the best, Tobias @ Frøya
Oh my gosh I LOVE all the Froya products I've tried so far and will definitely be reordering! I have only used the products for a week and already my skin is so soft and hydrated. I have my glow back after a dry cold winter in Ohio! I have told so many people about it too.
By Heather
Response from Froya Organics· Feb 21, 2026
Hey Heather! Oh my gosh, this review just made my whole day 🙌 Soft, hydrated, AND got your glow back after just one week?! That's incredible. Ohio winters are no joke so I'm really happy to hear our products are holding up for you. And the fact that you're telling people about us? That honestly means everything. Can't wait for you to try even more! Excited to keep delivering for you. All the best, Tobias @ Frøya
