Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Was fast and easy Annalisa Coppini
By Annalisa C.
Response from Froya Organics· Mar 22, 2026
Hey there! That's what we like to hear. Fast and easy is exactly what we're going for. Thanks for the review, Annalisa! All the best, Tobias @ Frøya
I am happy to use this natural face cream. Everytime when I use it I feel very comfortable. It smells wonderful. Thank you for making great products.
By SR
Response from Froya Organics· Mar 22, 2026
Hey! We love that you love it!! The fact that it feels comfortable every single time you use it is so important to us. And that scent is definitely a fan favorite around here. Thank you for the kind words, it really means the world to our team ❤️ All the best, Tobias @ Frøya
Speedy response and solved the issue immediately, very professional and courteous.
By Jeannette
Response from Froya Organics· Mar 21, 2026
Hey Jeannette! Thank you so much for this!! Really glad we could get that sorted out quickly for you. We always want to make sure issues get handled right away so you're not left waiting around. So happy to hear the experience felt smooth and professional. We're here anytime you need us! All the best, Tobias @ Frøya
Quick responses to all my questions and outstanding customer service@
By customer
Response from Froya Organics· Mar 21, 2026
Hei! So glad you had a great experience with our team. Quick and helpful responses are what we aim for every single time, so it means a lot to hear we nailed it for you 🙌 Don't hesitate to reach out if you ever need anything! All the best, Tobias @ Frøya
I ordered my first order not knowing or remembering that it was subscription. The second order was announced. Evidently after being shipped. Contacting customer service within a few minutes of the email was to no avail. Sorry. You can’t return anything after the initial order. So $140 lesson learned. It is not a reputable company if you can’t even return a product that hasn’t arrived or even been opened yet. They must have no confidence in their product whatsoever ever. And it isn’t changing my complexion or moisture any better than $25 beef tallow. Save your money. Definitely do not order directly from this company. The fine print will cost you.
By Veronica
Response from Froya Organics· Mar 23, 2026
Hi Veronica, We’re really sorry this has been such a frustrating experience, especially when it comes to an unexpected renewal and not being able to make changes in time. Our subscription is always something customers actively select in order to access a higher discount, and it can be managed or canceled before the next order is processed. That said, we understand that this situation didn’t feel clear or fair on your end. We also hear your concern about not being able to return an unopened order. While our policy is structured a certain way, we never want anyone to feel stuck or unsupported, especially in cases like this. We’d really like to take a closer look and make this right for you. If you’re open to it, please accept our contact request here or reach out to us at [email protected] so we can assist you directly. Erikah CS Manager— Frøya
I had a question about my order and emailed them. They got back to me extremely fast and helped answer the question and help fix the situation. The customer service is beyond helpful and extremely pleasant to work with. I was very pleased with this experience. I really enjoy ordering from companies that care about and help the customer. Erick M.
By customer
Response from Froya Organics· Mar 21, 2026
Erick, this made my day!! Thank you for taking the time to write all this out. We genuinely care about every single order and every person behind it, so hearing that really means the world to us. Making sure you get fast, helpful answers when something comes up is a huge priority for our team. So glad we could fix things up for you. We love having customers like you and we're always just an email away if you need anything! All the best, Tobias @ Frøya
Great customer service, fast response time.
By BM
Response from Froya Organics· Mar 21, 2026
Hey there! Thanks for the kind words. Fast response times are something we really pride ourselves on, so it's awesome to hear that came through for you. Appreciate you taking a moment to share this! All the best, Tobias @ Frøya
As is always possible, I had an issue with one of the products. Customer service was prompt to respond. After I voiced further concerns and sent a picture, my concern was quickly resolved. The prompt replies and ultimately a resolution shows froya’s commitment to their products and integrity. I feel confident continuing to patronage this company as long as the products live up to their claims.
By Lauren N. S.
Response from Froya Organics· Mar 21, 2026
Hey Lauren! Thank you so much for sharing this. We totally get that sometimes things aren't perfect, and what matters most to us is making it right when that happens. So glad our team jumped on it quickly and got everything resolved for you. Your trust means everything to us and we're committed to keeping it. Excited to keep delivering for you! All the best, Tobias @ Frøya
