Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Above and beyond! Great customer service! Highly recommended
By AAD
Response from Froya Organics· Apr 5, 2026
Hey there! Thank you so much for the recommendation, that means a lot to us!! We're always trying to go above and beyond, so it's great to know it comes through. We're here if you ever need anything! All the best, Tobias @ Frøya
Jason did a great job with customer support, helping me instantly even on a weekend. Looking forward to trying more products
By Tanya Ariana B.
Response from Froya Organics· Apr 5, 2026
Hey Tanya! That's awesome to hear. Jason really does go the extra mile, even on weekends. We're so excited for you to try more of our products! Let us know how you like them. All the best, Tobias @ Frøya
You only need a small amount with a little bit of warm water and it spreads really well. It feels like your skin. Not slimy or oily or wet. It doesn't smell anywhere near as bad as some people say and actually just smells as it sould. Natural. No perfume no fuss. I really lik it.
By Fay F.
Response from Froya Organics· Apr 5, 2026
Fay, thank you for this!! Love that you mentioned the texture and how it feels on the skin. That natural, no fuss feel is exactly what we're going for. No perfume, no gimmicks, just good clean skincare. So happy you're enjoying it ❤️ All the best, Tobias @ Frøya
The invoice for the 200$ in gift cards never came which was frustrating as it was a company expense. Feedback on the products is that they don’t smell great which is understandable if they are organic, waiting to know if there are any visible results.
By Cintia
Response from Froya Organics· Apr 6, 2026
Hi Cintia, We’re really sorry to hear about this situation, we completely understand how frustrating this must be. Please don’t worry, we’re here to help and will make sure this gets resolved for you. You can contact us directly at [email protected], or accept our request for more information here on Trustpilot so we can locate your case and assist you as quickly as possible. We’ll take care of this with priority, no worries. Kind regards, Erikah CS Manager
It’s so nice to find a customer service department that actually responds in a timely manner and actually can help with your request. Fast, fair.
By son
Response from Froya Organics· Apr 5, 2026
Thank you so much for this! Fast and fair is exactly what we aim for. We know how frustrating it can be when you can't get a real response from a company, so we make it a priority to actually be there for our customers. Really appreciate you taking the time to share this. All the best, Tobias @ Frøya
Jason was extremely helpful
By Fernanda
Response from Froya Organics· Apr 5, 2026
Hei! Thank you for sharing this, Fernanda. I'll make sure Jason sees this. He's awesome and we're lucky to have him on the team! All the best, Tobias @ Frøya
Really wanted it to work but if anything it made my skin worse. The orange tint makes you look ‘sun kissed’ but beyond that absolutely zero results after over 60 days of use and the membership is very very very complicated to cancel - I would avoid, high price for very low return
By Belinda
Response from Froya Organics· Apr 6, 2026
Hi Belinda, We’re really sorry to hear that the products did not meet your expectations. We understand how frustrating it can be when you’re hoping for certain results, especially after consistent use. While our products are developed to support gradual, natural improvements, we also recognize that results can vary from person to person. We’re also sorry to hear that you found the membership difficult to manage. Our intention is always to provide a simple and flexible experience, where customers can adjust, pause, or cancel their subscription at any time through their personal portal. We would really like to review your case and assist you directly. Please feel free to contact us at [email protected] so we can support you and find a suitable solution. Erikah Customer Support Manager
I so wanted to love the Froya line. But after a month the product did not agree with my skin. I emailed the company and they responded quickly and cancelled my subscription. They are easy to do business with.
By kathy F.
Response from Froya Organics· Apr 5, 2026
Hey Kathy! I'm sorry the products didn't work out for your skin. Everyone's skin is different and we totally understand. I'm glad our team made the cancellation process smooth and easy for you. That's really important to us. Thank you for giving us a try and for the kind words about our customer service! All the best, Tobias @ Frøya
