Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Helpful tip! Prompt reply! Cordial and informative!
By Katerina P.
Response from Froya Organics· Apr 9, 2026
Thank you so much for this, Katerina!! Cordial, informative, and prompt is exactly what we strive for. Really appreciate you taking the time to let us know 😊 All the best, Tobias @ Frøya
Loved this product! Experience all good with customer service etc. However, unfortunately, I became allergic to it.
By Laura S.
Response from Froya Organics· Apr 9, 2026
Hey Laura! So glad you loved the product and had a great experience with our customer service. Really sorry to hear about the allergy though. If you haven't already, please reach out to our team and we'll do everything we can to help you find something that works better for you. We want to make sure you're taken care of. All the best, Tobias @ Frøya
Ik was erg benieuwd naar deze producten. Ik heb de oogcreme besteld, de dagcrème, nachtcrème en scrub. De scrub is fijn! De crèmes minder. Ik vind de geur niet prettig (het ruikt naar kaars was), je wordt oranje en je gezicht glimt. Het prikt makkelijk in je ogen. Bovendien gaat de crème na een tijdje een beetje “verkruimelen”, net zoals honing na een tijdje kristalliseert. Dat voelt niet lekker bij het aanbrengen. Het is wel een erg voedende crème, daar ben ik zeker tevreden over. Maar de nadelen wegen daar niet tegenop. Ik ga deze producten niet meer kopen.
By Kirsten
Response from Froya Organics· Apr 9, 2026
Hi Kirsten, Thank you for sharing your detailed feedback, we truly appreciate you taking the time to try our products. What you’re describing with the texture can occasionally happen due to natural temperature changes, which may cause the beeswax in our formulas to crystallize. Because we don’t use synthetic stabilizers, preservatives, or artificial fragrances, slight variations in texture, scent, and absorption can occur, but of course, our goal is always for you to receive each product in perfect condition. We’d really love the opportunity to look into this for you and make it right. Our team is here to help, and we’d be happy to share some simple tips to restore the texture, as well as arrange a replacement so you can experience the products as intended. Please feel free to reach out to us at [email protected] or reply here , I’d be more than happy to personally assist you. And of course, if you feel the products aren’t the right fit for you, you’re covered. Warm regards, Erikah CS Manager Frøya Organics
Froya products are exceptional in their formulation and efficacy. My experience over many, many months, both with skin and hair products has been only positive. Truly one of a kind, and well worth the investment.
By Denise F.
Response from Froya Organics· Apr 9, 2026
Denise, this is such a beautiful review. The fact that you've been using both our skin and hair products for months and still feel this way about them is incredible. We really do pour everything into making sure the formulations are top notch. So grateful to have you as a customer!! All the best, Tobias @ Frøya
The products are beautiful, effective and made with clean ingredients, which is extremely important to me. And customer service has been immediate and outstanding. It's wonderful to have a company put quality and customers first. I highly recommend giving Froya a try.
By Blythe H.
Response from Froya Organics· Apr 9, 2026
Blythe, thank you so much for this!! Clean ingredients and putting quality first is at the heart of everything we do, so reading this honestly means the world. And we're so glad the customer service experience matched the products. Thank you for recommending us 🔥 All the best, Tobias @ Frøya
My request for a refund were issued quickly and promptly. Although the product did not work for me sadly, the assistance I received and requesting a refund was handled professionally and expeditiously, and quite honestly a lot easier than I anticipated. Thank you so much! Joyce Silvia
By Joyce S.
Response from Froya Organics· Apr 9, 2026
Joyce, thank you for sharing this! We're sorry the product wasn't the right fit, but so happy that the refund process was smooth and hassle free for you. We always want to make things as easy as possible, even when something doesn't work out. Really appreciate your kind words about the team! All the best, Tobias @ Frøya
I've only been using the products for a month now, but am already noticing a difference. Add to that, the customer service was extremely attentive and helpful! ~Deanna
By Deanna S.
Response from Froya Organics· Apr 13, 2026
So glad to hear this, Deanna! A month in and already seeing a difference is wonderful. And it only gets better from here. Really happy the customer service experience was great too. We're here if you ever need anything! All the best, Tobias @ Frøya
Exceptional customer service! They responded quickly and fixed my issue at hand. Unfortunately, when I placed my order, I didn't double check the auto fill for my address. When I received my order confirmation I noticed that my shipping and billing was for my previous address. I reached out via email and received a response within an hour! They informed me that the shipping address for my order has been updated to the correct address! I was expecting to get a response within 2 days. I am a new customer and to say I am blown away by this company already, would be an understatement!
By Christine S.
Response from Froya Organics· Apr 13, 2026
Hey Christine! Oh no, the autofill address mix up is something that happens more often than you'd think! So glad the team caught it and got your shipping address updated so quickly. We never want anyone to have to stress about their order, especially a new customer. Welcome to Frøya, and thank you for such a kind review!! We're excited to have you with us. All the best, Tobias @ Frøya
