Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Highly professional throughout! Excellent customer service.
By Claire Pisani B.
Response from Froya Organics· Apr 12, 2026
Hey Claire! Thank you so much, that's really great to hear. We work hard to keep things professional from start to finish, so this means a lot. Appreciate you! All the best, Tobias @ Frøya
I emailed the company right after receiving products because I did not understand the order of application of the products because it wasn’t clear. Within two hours. I received a reply with a clear and concise explanation and I was immediately impressed especially since over the past two months, other companies that I have ordered products from didn’t ship items, nor did they reply to my many inquiries about when the items would be delivered so suffice it to say that THIS companies’ reply made an impression. The can’t wait to try these products and I pray I like them so I can continue to deal with a professional company!
By Lisa W.
Response from Froya Organics· Apr 12, 2026
Hey Lisa!! Wow, this review really made our day. The fact that our quick reply stood out to you after those other frustrating experiences means everything. We take that stuff seriously, when someone reaches out, they deserve a real answer fast. I really hope you love the products once you start using them! We're here if you ever need anything. All the best, Tobias @ Frøya
The immediate response to my question about products was polite and helpful. I have been a customer for quite awhile and am very pleased with the results.
By Amy B.
Response from Froya Organics· Apr 12, 2026
Hey Amy! So glad we could help quickly. And the fact that you've been a loyal customer for a while and are still pleased with the results? That means the world to us. Thank you for sticking with us!! All the best, Tobias @ Frøya
Beautiful branding and a brand message I really connected with, discovered it through Instagram. I subscribed to get the discount, but honestly, the subscription is the only thing for me to buy again the products. The anti-aging facial set did leave my skin noticeably soft and silky, which I loved. But don't expect miracles, it won't fade wrinkles. The bigger issue for me is the Day Balm's intense orange tint. Even a tiny amount on the finger tips (like they suggest) leaves a visible yellow cast on the skin, and using it at night stains the pillowcase. The Night Balm is less pigmented, but swapping them around isn't really a solution either. Overall: great aesthetics, lovely skin feel, but the color payoff is a dealbreaker for me. Probably won't repurchase.
By Do
Response from Froya Organics· Apr 10, 2026
Hi Do, Thank you for your thoughtful feedback, we really appreciate you taking the time to share your experience. We’re so glad to hear that you enjoyed the skin feel and texture, that truly means a lot to us. Regarding the orange tint, this comes from the high concentration of nutrient-rich botanical oils we use, particularly sea buckthorn, which is naturally very pigmented. While it’s incredibly beneficial for the skin, we completely understand that the visible tint may not be ideal for everyone. A very small amount applied on slightly damp skin can help it absorb more evenly and reduce any visible color. That said, we truly appreciate your honest feedback, it helps us continue improving both our products and how we guide their use. If you ever decide to give it another try or would like personalized tips, we’re always here for you at [email protected]. Warm regards, Erikah CS Manager - Frøya Organics
I tried the products but did not want to continue the subscription. When I received notification that an order was getting ready to ship and was already charged I emailed and was relieved to find that customer care not only cancelled subscription but was able to stop upcoming shipment. Thank you so much!
By Janet S.
Response from Froya Organics· Apr 13, 2026
Hey Janet! We totally understand that our products aren't for everyone, and we never want anyone to feel stuck. So glad the team was able to jump in quickly, cancel the subscription, and stop that shipment for you. That's exactly how it should work. No hassle, no stress. Thank you for giving us a try, and we appreciate you sharing your experience! All the best, Tobias @ Frøya
Do not purchase from this company. You cannot cancel your subscription until after the second delivery and there are no returns (other than on the first order) and the packaging must be sealed. That means there is a zero ‘try before you buy’ policy. The product is also terrible. Smells awful and is extremely greasy (even for a small amount). Do not purchase from this company! Buyer beware.
By Natalie S.
Response from Froya Organics· Apr 11, 2026
Hi Natalie, We’re sorry to hear about your experience and understand your frustration. We’d like to clarify that subscriptions can be cancelled at any time through your account, and we can confirm that yours has already been successfully cancelled. Regarding our guarantee, it is designed to give customers the opportunity to try one product risk-free. If it’s not the right fit, we offer a refund and you keep the product. For this reason, we do not accept returns of used items. We can also see that we’ve reached out to you directly to better understand your request and assist you further, and we’re currently waiting for your response so we can move forward and help resolve this for you. Please feel free to reply to our latest message or contact us at [email protected], we’re here and ready to help. Kind regards, Erikah CS Manager
I am starting to show perimenopause symptoms, and was prescribed progesterone, which for me has meant more breakouts and also dry, flaky patches at the same time. None of the tried and true things that I have used in the past were working anymore. I've only been using the Froya products for about two weeks, but so far it seems like it is just what the doctor ordered for my face.
By Marissa
Response from Froya Organics· Apr 10, 2026
Hey Marissa! So glad to hear the Frøya products are working for you so far!! Dealing with perimenopause skin changes is no joke, and it means a lot that you gave us a try when the things you used before stopped cutting it. Two weeks in and already feeling a difference is amazing. We're rooting for you and your skin journey, and we're always here if you need anything. All the best, Tobias @ Frøya
Varinea was amazing at dealing with my issue, she was very quick at finding a resolution and processing my request. Very happy with the level of customer service!
By Shireen H.
Response from Froya Organics· Apr 10, 2026
Thank you so much for this, Shireen!! I'll make sure Varinea sees your kind words. She really is fantastic at what she does, and hearing that she got your issue sorted quickly makes us so happy. We're big on making sure our customer service actually feels like someone cares, so it's great to know that came through for you. All the best, Tobias @ Frøya
