Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
I can not say enough good things about customer service! Thank you, Jason!
By Julie
Response from Froya Organics· Apr 14, 2026
Julie, that means so much to us! Jason is a rockstar and he'll be thrilled to see this. Thank you for the love 🙌 All the best, Tobias @ Frøya
Jason was quick, professional, and kind!
By Kathi
Response from Froya Organics· Apr 24, 2026
Quick, professional, and kind. That's Jason in a nutshell!! So glad he could help and that you had a great experience. We'll make sure he hears this!! Thank you, Kathi!! All the best, Tobias @ Frøya
Very patient and helpful. Made the experience much better.
By Celina D.
Response from Froya Organics· Apr 24, 2026
So glad we could make the experience better, Celina! Patient and helpful is exactly how we want every interaction to feel. Thank you for this!! All the best, Tobias @ Frøya
Really nice products, presented really nicely & customer service team is excellent. I subscribe to Froya Organics & it was no trouble for the team to amend my order for me. My favourite product is the day glow moisturizer balm, it adds a really nice glow which is perfect, especially for non makeup days
By Ellen H.
Response from Froya Organics· Apr 24, 2026
Hey Ellen!! This is such a wonderful review to read. A subscriber who loves the products, has a team that actually looks after her, and a favourite product that delivers that gorgeous glow on no-makeup days? That's exactly what we're here for. Thank you so much for this!! All the best, Tobias @ Frøya
I love these products, a little goes a long way, which is exactly why I ran into an issue with my auto-ship. My next order was about to process before I’d even worked through my current refills, and I had just opened some of them. Jason from customer service stepped in at exactly the right time and got the order cancelled before it shipped. That saved me from ending up with way more product than I could realistically use and a shelf full of extras I didn’t need. The cancellation and refund process was clear and handled quickly, and the communication was solid throughout. This is one of those situations where the product is great, but the customer service is what really locks in the experience. If you’re using auto-ship, just keep an eye on your timing—but know that if something slips, their team will take care of you.
By Jodie G.
Response from Froya Organics· Apr 24, 2026
Jodie, this review honestly means so much. Thank you for taking the time to write it all out so thoughtfully!! Jason coming through at exactly the right moment, a clear and quick refund, solid communication throughout. That's the standard we want every time. And we love how you ended it. That's genuinely what we're here for. We're here if you ever need anything! All the best, Tobias @ Frøya
I contacted the support email and had a very speedy response from Jason over the weekend which answered my query.
By Nads
Response from Froya Organics· Apr 24, 2026
A speedy response from Jason over the weekend!! That's what I love to hear. No one should have to wait when they have a question, and Jason always comes through. Thank you for this!! All the best, Tobias @ Frøya
I was fed up of putting expensive creams on my face but, at the end of the day my face looked worn out. With Froya yes it takes time to see the results. It takes about 3 weeks and then things start to change. First my neck went from crepey to smooth. Then my pores in my t zone looked smaller (love this) I have been using for 3 weeks and yes it is greasy and with having issues with my t zone I was unsure but, it’s like froya has corrected this. (Don’t know why) It takes about 1 hour to sink in but, I don’t need foundation now so that’s a bonus. I did take a photo but, no one will ever see the before. I don’t care what people think of this product. (I will still buy) I don’t get paid to write this review. (That would be great if I did) It’s not cheap and I sent so many emails to this company before buying. I just wanted to say if it works like it did for me you will be happy.
By Mizz B.
Response from Froya Organics· Apr 22, 2026
This made my day to read!! A crepey neck going smooth, pores looking smaller, and no more foundation needed after 3 weeks? That's exactly what we set out to do. And the fact that you sent so many emails before buying and still took the leap, that means so much. So glad it works like it did for you. All the best, Tobias @ Frøya
Lovely products. I could see the difference within a few days of using.
By Jessica
Response from Froya Organics· Apr 22, 2026
Jessica, seeing a difference within just a few days is exactly what we love to hear! Thank you so much for giving our products a try and for sharing this. All the best, Tobias @ Frøya
