Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
My skin feels so soft the next day. Still early to see results.
By Jennifer
Response from Froya Organics· May 21, 2026
Jennifer, soft skin the next day is such a great early sign ✨ Stick with it, the visible results sneak up on you over a few weeks. All the best, Tobias @ Frøya
The products have great ingredients, unfortunately I have very sensitive skin and broke out in a terrible rash, but the customer service was great! I explained my problem and send pictures and they cancelled my subscription and refunded my money right away. While the products were not for me, I would still recommend them.
By Angie B.
Response from Froya Organics· May 15, 2026
Hey Angie, I'm really sorry about the rash, sensitive skin is no joke. Thank you for trusting us with the photos and the explanation. So glad we could cancel the subscription and refund right away, that's exactly how it should go. And the fact that you'd still recommend us means the world ❤️ All the best, Tobias @ Frøya
Very friendly, knowledgeable support. Promptly responded and helped me resolve my issue! Thanks again. -Courtlandt Gates
By Courty G.
Response from Froya Organics· May 15, 2026
Thanks so much, Courtlandt!! Friendly and knowledgeable is the bar we set for our team, so I'm glad they delivered. All the best, Tobias @ Frøya
Varinea from customer service, who answered all my questions and sorted everything out beautifully, just couldn’t have been any kinder, clearer, or more efficient. Truly amazing service for a customer who was asking for something out of the ordinary and very specific.
By Suzi C.
Response from Froya Organics· May 15, 2026
Suzi!! Kinder, clearer, and more efficient is exactly what Varinea brings every time. Especially for something out of the ordinary, that's where she really shines. Thank you so much for sharing this 🙌 All the best, Tobias @ Frøya
This customer service representative took a negative experience and helped resolve it quickly. They heard what I had to say and did what I asked and were very communicative through the whole process. Now if they could just help me with a refund and return for my 60 day money back guarantee since the products did not agree with my skin. Thank you AR!
By Heather
Response from Froya Organics· May 15, 2026
Hey Heather, thanks for sharing this!! So glad AR could turn things around and stay communicative through it all. And yes, our 60 day money back guarantee is exactly for moments like this. Please reach out to our team directly and we'll get the refund and return started for you right away. All the best, Tobias @ Frøya
Not clear that I signed up for subscription, I thought I made a one time order. When I wanted to send the second order back and get a refund, it was very complicated and I still have not gotten my money back.
By Jos
Response from Froya Organics· May 7, 2026
Hello Jos, It’s possible that during checkout you selected the “Subscribe & Save” option, which includes a discount for recurring orders. If you’d like, you can share your order details with us here and I’ll gladly check the status of your request for you. Please also remember that you can always contact us directly through [email protected] and our team will be happy to assist you further. Best. Cs manager
Always have had a great experience with Froya! Customer service is number one.
By Jan
Response from Froya Organics· May 15, 2026
Jan, thank you!! Customer service being number one is exactly where we want to be 🔥 All the best, Tobias @ Frøya
Aloha, Lovely products. We are having success. The salves been truly medicinal for my family. Varinea and the team at Frøya Organics are with integrity, Frøya, an honest brand. I was in need of customer care, they were decent to me, diligently respectful at all time of their company. They required real evidence and when in hand, ( just a small packaging issue, nothing about the products themselves, ) they came through 100% for me under personally extenuating circumstance. It is with joy ~ 5 🌟⭐️🌟⭐️🌟 🌺🐝;)kG
By Kylie G.
Response from Froya Organics· May 21, 2026
Aloha Kylie!! What a beautiful review, thank you so much. So glad the salves have been medicinal for your family, that means everything. And so glad Varinea and the team came through on the packaging fix during a hard stretch. Sending love 🌺 All the best, Tobias @ Frøya
