Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
I had a problem, and they quickly refunded me my money, and gave me the best customer service.- Dara
By Dara B.
Response from Froya Organics· Jun 4, 2026
Thank you so much for this, Dara!! Really happy we could sort things out quickly for you. That's the standard we hold ourselves to, fast, friendly, no drama. We appreciate you sharing! All the best, Tobias @ Frøya
I didn't like the product. It gave me acne and none of the results that it promissed. The business seems a scam by the way the market themselves, promissing results, discounts and gifts that never happen. The guarantee was difficult to activate and felt catchy as well, but the customer support agent that was assigned to me, JK, was very helpful and I got refunded for one of the products I bought.
By Alejandra
Response from Froya Organics· Jun 4, 2026
Hi Alejandra, We're sorry to hear that the products were not the right fit for your skin and that you did not achieve the results you hoped for. At the same time, we're glad JK was able to assist you and help process a refund. While skincare results can vary greatly from person to person, our goal is always to listen, support our customers, and honor our policies fairly. We appreciate your feedback, as it helps us continue improving both our products and our customer experience.
so far so good! I'm only a few weeks in, but I love the way the product feels and smells. I'm not noticing any differences really just yet, but I'm still hopeful. I love that the process is really only 3 steps (4 steps 2x a week) and that everything is all natural ingredients.
By Sarah B.
Response from Froya Organics· Jun 4, 2026
Hey Sarah! So glad you're enjoying how it feels and smells. The simplicity of the routine is something we really designed with intention, so happy that's landing for you. Give it a little more time, the results tend to build up beautifully. Rooting for you! All the best, Tobias @ Frøya
The Products are the BEST they really work there all organic and the customer service is excellent professional and extremely helpful and accommodating love this company! ❤️❤️❤️
By Peter B.
Response from Froya Organics· Jun 4, 2026
This is so awesome to read, thank you!! The organic formulas are something we're super proud of, so hearing that they really work for you means everything. And the love for the team too, wow. Thank you for sharing the love! All the best, Tobias @ Frøya
J. Mick responded quickly and problem fixed/accommodation was made right away!
By Erin R.
Response from Froya Organics· Jun 4, 2026
Hey Erin! J. Mick is wonderful and I'm so glad she got everything sorted for you so quickly. That's exactly the energy we want every interaction to have. Thank you for taking the time to share this! All the best, Tobias @ Frøya
My skin reacts good to the product, like the smell.
By Kirsten de Jong-van G.
Response from Froya Organics· Jun 4, 2026
Thank you so much for sharing this, Kirsten! Happy skin and a scent you enjoy, that's exactly what we're going for. We'd love to hear more about your experience as you keep going! All the best, Tobias @ Frøya
I ordered a product which arrived but not for me. A month later they charged me £35 again saying I had set up a subscription which I hadn’t. I went on to my account and does not say I have a subscription. Emailed company and they have not replied or refunded me
By Jill
Response from Froya Organics· Jun 3, 2026
Hi jill, Based on the information in your review, it sounds like the charge may be related to a subscription order. Subscriptions cannot be activated by our team on behalf of customers and can only be selected during the checkout process. They are designed for customers who wish to receive their products automatically while benefiting from additional savings. We're also concerned to hear that you believe your email went unanswered. We work hard to respond to all customer inquiries, so if you have not received a reply, we'd like to investigate further. If you're comfortable doing so, please leave your order number or the email address associated with your purchase here, and we'll be happy to contact you directly and review your case personally. Kind regards, Frøya Organics
I have used their products for about 3 years. This year I completed two, colour tattoo pieces, over 5 sittings. After each sitting I used their Eczema and Psoriasis balm in the healing process, starting around Day 5 post session. My healing was faster and easier than I had with previous tattoos.
By Kendal
Response from Froya Organics· Jun 4, 2026
Kendal, wow!! Three years with us and now using the Eczema and Psoriasis balm for tattoo healing too, that honestly blew me away. The fact that your healing was faster and easier than with previous tattoos is incredible, and such a cool use case for that balm. Thank you for sticking with us and for sharing this! All the best, Tobias @ Frøya
