Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Very helpful customer service support… prompt response
By Beatriz
Response from Froya Organics· Jul 17, 2026
Hei Beatriz! So glad our support team was quick and helpful for you. Prompt, friendly service is something we take a lot of pride in, so this means a lot. All the best, Tobias @ Frøya
I'm rating my experience as a 3, only because the products caused a bad reaction and lots of itchiness. The customer service agent, Ale, that helped me was very helpful and sympathetic to my situation.
By Marianne A.
Response from Froya Organics· Jul 17, 2026
Hi Marianne, thank you for being honest about your experience. I'm really sorry to hear the products caused a reaction and itchiness, that's never what we want for your skin. I'm glad Ale was able to help and show some real care while sorting things out. If you haven't already, remember we do have a 60 day guarantee, so please reach out if you'd like to talk through options for a refund or exchange. We want you taken care of. All the best, Tobias @ Frøya
This is a stand up company who backs their quality products. Customer service was super fast and responsive in handling my last minute subscription/shipping changes...all in record time. This is a brand worth your loyalty!
By Erin A.
Response from Froya Organics· Jul 17, 2026
Erin, wow, thank you for this!! Really glad the team could move fast on your subscription and shipping changes, last minute stuff can be stressful and we want to make it easy. Comments like "worth your loyalty" mean the world to us. All the best, Tobias @ Frøya
My order got too hot and leaked during shipping. Less than 12 hours after contacting them a replacement order was shipped. Great customer service. O.C.
By Olivia C.
Response from Froya Organics· Jul 17, 2026
Hi Olivia, so sorry your order got too hot and leaked in shipping, that's frustrating. Really glad we could get a replacement out to you in under 12 hours though, that's exactly the kind of turnaround we aim for when something goes wrong on our end. Thanks for giving us the chance to make it right. All the best, Tobias @ Frøya
This company not only cares about the quality of their products but also their team and the people they serve! Ale was super helpful with me and got back to my emails promptly with warmth and a helpful hand. She was lovely. Love this company. Their products and their people!
By Becca
Response from Froya Organics· Jul 17, 2026
Becca, this made my day!! Ale really is wonderful, and I'll be sure she sees this. Love hearing that it comes through that we care not just about the products but about the people, both our customers and our team. Thank you for noticing and for taking the time to write this. All the best, Tobias @ Frøya
I could not access my account for whatever reason to manage my subscription. Ale was extremely helpful and cancelled my subscriptions quickly. Customer service as it should be done!
By Shawna L.
Response from Froya Organics· Jul 17, 2026
Hey Shawna! So glad Ale could get your subscription cancelled quickly once you couldn't get into your account. That's exactly how customer service should work, no hassle, just getting it done. All the best, Tobias @ Frøya
Allie and the customer service team were amazing.
By Denise
Response from Froya Organics· Jul 17, 2026
Thank you, Denise! Allie and the team will be so happy to hear this. All the best, Tobias @ Frøya
Excellent customer service.
By Adrienne S.
Response from Froya Organics· Jul 17, 2026
Thanks so much, Adrienne! Really glad our customer service hit the mark for you. All the best, Tobias @ Frøya
