Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
I had an issue with the subscription and customer service rep Jason was great at helping me get it resolved. Wonderful service! Tina Anhalt
By Tina A.
Response from Froya Organics· Sep 17, 2026
Hey Tina! So glad Jason could help get that subscription issue resolved for you. Wonderful is exactly how we want you to feel about it!! All the best, Tobias @ Frøya
I was in a financial crunch and could no longer afford the products. Even tho it was not my first order, I was able to return ALL unused items and free gift for full refund. Thank you and if my financial situation changes I will be ordering again. Ale was extremely helpful
By April K.
Response from Froya Organics· Sep 17, 2026
Hey April! Thank you so much for sharing this. Financial crunches are so stressful, so I'm really glad we could make the return and refund process easy for you, that's exactly what our return policy is there for. And so happy Ale could help make it smooth. We'll be here whenever you're ready to come back! All the best, Tobias @ Frøya
While the products didn’t work out for me, the customer service at Froya is top notch. Varinea was quick to respond to my concerns and helped me find easy solutions. Thanks!
By MS
Response from Froya Organics· Sep 17, 2026
Hi MS! Sorry the products weren't quite the right fit this time, but really glad Varinea could jump in quickly and help you find some easy solutions. Thank you for giving us a shot and for the kind words about the team! All the best, Tobias @ Frøya
I had a query, the company have a bot that first tries to answer your question When it couldn't it created a ticket for customer services. Unfortunately the summary of the query was inaccurate, so the customer service rep gave me the wrong answer. It was just more complicated than it needed to be for quite a straight forward question.
By Anna C.
Response from Froya Organics· Sep 17, 2026
Hi Anna, thank you for the honest feedback. I'm sorry the bot summary threw things off and made a simple question more complicated than it needed to be, that's on us. I'll flag this to the team so we can improve how those tickets get passed along to customer service. Really appreciate you taking the time to point this out. All the best, Tobias @ Frøya
Customer service support with Ana K was impeccable, she was responsive and immediately addressed my concern by phone and then with the necessary follow-up emails. Thank you
By anne pascale N.
Response from Froya Organics· Sep 17, 2026
Hi there! So glad Ana K took such good care of you, impeccable is a big word and it sounds like she earned it!! Quick response by phone plus the follow up emails is exactly the kind of service we want you to get. Thank you for sharing this! All the best, Tobias @ Frøya
Navigating the website is very simple and the communication is very clear when ordering. I absolutely love the day and night lotions, they don’t make my skin greasy but hydrate and even out my skin tone.
By Sheida S.
Response from Froya Organics· Sep 19, 2026
Hey Sheida! So glad ordering felt simple and clear, and that the day and night lotions are hydrating without any greasiness, plus evening out your skin tone too. That's such a good combo. Thanks so much for sharing!! All the best, Tobias @ Frøya
Each time I contacted support for either advise on the products or on modifications to the subscription, I got a response straight away and answers to my questions.
By CG
Response from Froya Organics· Sep 19, 2026
Hey CG! Love hearing our team gets back to you right away, whether it's product advice or subscription changes. That's exactly the kind of support we want you to have. Thanks so much for sharing this!! All the best, Tobias @ Frøya
Quick answer, helpful team!
By Timea S.
Response from Froya Organics· Sep 19, 2026
Hi Timea! So happy the team could give you a quick, helpful answer. Thanks for the shoutout! All the best, Tobias @ Frøya
